Content Project Manager

Are you looking for a high energy, strategic, and fast-paced position as a Content Project Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000 health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000 online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20% annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech

WHAT YOU'LL BE DOING:

• Liaising with internal stakeholders to identify and define project requirements, scope, and objectives
• Prioritizing projects and roadmaps based on intensity of effort, product management release initiatives, and resource availability
• Managing routine project updates in QuickBase and communicating information in a timely manner to team and stakeholders
• Coordinating activities, resources, equipment, and information for assigned projects
• Forecasting risks for completing projects and identify potential solutions

• Monitoring and tracking progress of projects in QuickBase and handle issues that may arise
• Identifying, reporting, and escalating risks or roadblocks to stakeholders and management as needed
• Managing projects within budget and according to schedule, and communicate risks as appropriate
• Creating and maintaining comprehensive project documentation, plans, and reports in QuickBase
• Maintaining accurate data in QuickBase

• Preparing, coordinating, and releasing modules to multiple platforms
• Running or presenting in multiple resource and stakeholder meetings each week
• Making recommendations to Curriculum Designers and Product Managers on project execution strategies
• Resolving Support Issue Tickets or escalating as appropriate
• Performing other duties as assigned

• If assigned to Partners/Vendors, Data, or other team, this role may have a focus on any of these areas:
  • acting as liaison with external contractors/vendors
  • tracking and managing capacity for specialty teams
  • managing cross-vertical responsibilities
  • working with multi-language translations or derivatives

YOU'VE GOT WHAT IT TAKES IF YOU HAVE:

• Bachelor’s degree OR Associate’s degree with 1-2 years of related work experience
• 1 – 3 years of coordinating or project management experience or equivalent experience working with Relias internal systems

• Ability to work under time constraints and deadlines
• Strong interpersonal skills; ability to collaborate with Content team and Product team
• Ability to troubleshoot problems

• Ability to work autonomously
• Ability to remain calm and diplomatic
• Strong organizational skills and ability to prioritize projects
• Ability to mentor Project Coordinators
• Ability to build and run reports in Quick Base

IT WOULD BE NICE IF YOU HAD:

• Project Management Experience

• Database and data management (QuickBase preferred)

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Covid-19 Considerations:

Relias new hires are required to submit proof of completing a COVID-19 vaccine series (1st & 2nd dose of Moderna or Pfizer; or single dose of Johnson & Johnson as well as a booster shot, if time applicable) during their onboarding process. For new hires that are going to be required to be onsite ongoing (i.e., essential staff), we will allow application for approval of medical and/or religious exemption.

Company: Relias LLC

Country: United States of America

State/Region: North Carolina

City: Morrisville

Postal Code: 27560

Job ID: 236645