Treatment Coordinator (Dental)

Dental Treatment Coordinator

We are seeking an experienced Treatment Coordinator to join our team. Our practice philosophy is to advocate for the overall and oral health of our patients and we are passionate about what we do. The Treatment Coordinator role serves as an advocate and educator in creating a pathway to health for our patients. We strive to provide an awesome working culture and a top-notch experience for our patients that simply leaves them saying WOW!

If you are looking for a place to take your career to the next level while continuing to positively impact the lives of the patient’s you serve – this is the opportunity for you. We are looking for someone with not only great skills but also a personality and mindset that aligns with growth, learning, technology and compassion to help us provide the best care for our patients.

Compensation based on experience. We offer excellent benefits. This is a full-time position.

Responsibilities:

• Manage and perform front desk duties including patient check-in and check-out, scheduling patient appointments, and handling patient inquiries
• Oversee the calculation, collection and posting of patient co-payments on day of visit
• Prepare and present treatment plans with financial options to assist patients with proceeding with treatment.
• Utilize appropriate methods of patient financing
• Review and manage AR including creation, batching and submission of insurance claims
• Ability to verify insurance prior to appointments, ensure accuracy, and completeness of information.
• Be able to submit claims, send patient invoices, process payments, and follow up on outstanding balances.
• Be able to submit pre-authorizations and pre-determinations for treatment.

Skills and Experience:

• 3 years of experience working as a Treatment Plan Coordinator
• Strong sales and customer service mindset and ability
• Must be able to put together and sequence complex treatment plans
• Knowledge of insurance codes and billing practices
• Ability to understand importance of and thus present and close on complex treatment plans
• Proficient with practice management computer software (charting, treatment planning etc). Dentrix or Open Dental experience preferred.
• Possess empathy towards patients
• Utilize every patient contact as an opportunity to advance patient care
• Must believe in the importance of dental health for overall physical, mental, and emotional wellbeing of patient
• Proven leadership skills with the ability to coach and motivate a team
• Strong organizational skills, attention to detail, while maintaining ability to multi-task
• Executive presence, friendly yet assertive.
• Clinical experience preferred

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Management: 1 year (Preferred)

Work Location: In person