Driver Experience Coordinator

What You’ll Do

Reporting to the Terminal Manager, the Driver Experience Coordinator supports the intermodal trucking community by leveraging proprietary technology to perform intermodal gate transactions, maintenance, and repair at supported terminals and make timely operating decisions to ensure safe, efficient, and customer-oriented service.

Location: Chicago, Illinois 60632

Responsibilities

• Service, repair, and perform preventative maintenance on Automated Gating System (AGS) equipment and its components
• Survey, repair, and troubleshoot overall system health and performance
• Proactively report on system specifications, operations, inventory needs, and site performance
• Explain site health information and provide technical insight on system repairs to client management
• Assist in testing new-generation AGS components and provide reliability and suitability reports to management
• Assist with the install and commission of AGS equipment on site
• Accurately and efficiently process automated and manual gate transactions as needed, entering data into an office computer or handheld device for each unit as it enters or exits the intermodal terminal
• Manage inventory
• Maintain a client work environment in REMPREX vehicles, Driver’s Assistance Building and server room.

What You’ll Need

Required:

• High School diploma or equivalent
• Valid Driver’s License with a clean motor vehicle record (MVR)
• Demonstrated attention to detail
• An interest in and commitment to continual growth
• Strong interpersonal skills and a commitment to unwavering professionalism
• Ability to quickly analyze and solve problems in a high-pressure environment with the ability to implement procedural modifications with minimal supervision
• Working knowledge of Microsoft Office applications. Basic technical orientation with computers, printers and multi-line telephonic equipment.  Mechanical aptitude with basic knowledge of networking hardware and software.
• Ability to multi-task, demonstrate flexibility and persevere in an environment that with rapidly changing customer requests and requirements, seasonal variances in workload and industry

needs and requirements.  Must be able to adapt to extended or adjusted hours as needed in a 24/7/365 operation.

Preferred:

• Previous experience in the intermodal industry

Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX.  Our core values are the driving force in our business.  As a potential member of the REMPREX team, you should align with our core values.

Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve.

Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard.

Innovation | We challenge conventional thinking to continually improve the products and services we offer.

Transparency | We say what we mean, mean what we say, and do what we say we’ll do.

Who is REMPREX and Why Are We Hiring?

Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide.  We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently.  Click here to see it for yourself!  As we continue to rapidly grow, we’re looking for highly motivated and technically skilled individuals that can provide safe, efficient and customer-oriented service – that’s where you come in!

What We Offer

• Competitive compensation & a comprehensive benefits package that includes medical, dental, vision, life, disability, flexible spending, 401k match and more!
• Paid Time Off
• Tuition Reimbursement
• Employee Assistance Program
• Employee Referral Program
• A diverse & inclusive company culture that offers genuine teamwork

Ready to build your career with an industry leader?

REMPREX is the one intermodal logistics company that truly does it all and whether you are looking to make an impact on our front line in Operations or ready to contribute your expertise to one of our professional corporate areas like Information Technology, Account & Finance, Human Resources or Client Services, our highly-innovative, rapidly-growing enterprise provides everything you need to build a rewarding career.  If you are a builder at heart, enjoy solving problems, taking the initiative, pitching in where needed, are always up for a challenge, we encourage you to explore your future with REMPREX and apply today! 

If this role isn't what you're looking for, please consider other open positions.

REMPREX is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E-Verify program in certain locations, as required by law.  As part of our pre-employment process, we do require successful completion of a background and drug screening.