Online Order Processor

RemX
Alpharetta, GA Remote Full Time
POSTED ON 9/28/2022 CLOSED ON 10/16/2022

What are the responsibilities and job description for the Online Order Processor position at RemX?

In Office Customer Service or Data Entry

Worksite Address: Alpharetta, GA

Wage: $16.00-$17.00 depending on experience

Hiring Process: Interview Onsite

Purpose of Position

  • Process orders placed via online channels with close attention to detail to prevent fraud and any issues that may impact timely and accurate shipment.
  • Build the foundation for lasting relationships with new customers and foster ongoing relationships with existing customers via a variety of communication channels.?
  • Provide thorough assistance to all customers in a friendly, professional, helpful, and knowledgeable manner.
  • Respond to customer inquiries via phone, email, and chat sessions.

Required Skills

  • Communicate clearly and professionally when speaking and writing.

  • Listen well to customers and serve them in a manner that is friendly, patient, and calm.

  • Solve problems with creativity.

  • Operate SalesMaker and other necessary software applications with consistent accuracy.

  • Communicate effectively and behave professionally.

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