What are the responsibilities and job description for the Online Order Processor position at RemX?
In Office Customer Service or Data Entry
Worksite Address: Alpharetta, GA
Wage: $16.00-$17.00 depending on experience
Hiring Process: Interview Onsite
Purpose of Position
- Process orders placed via online channels with close attention to detail to prevent fraud and any issues that may impact timely and accurate shipment.
- Build the foundation for lasting relationships with new customers and foster ongoing relationships with existing customers via a variety of communication channels.?
- Provide thorough assistance to all customers in a friendly, professional, helpful, and knowledgeable manner.
- Respond to customer inquiries via phone, email, and chat sessions.
Required Skills
Communicate clearly and professionally when speaking and writing.
Listen well to customers and serve them in a manner that is friendly, patient, and calm.
Solve problems with creativity.
Operate SalesMaker and other necessary software applications with consistent accuracy.
Communicate effectively and behave professionally.