Assistant store manager

Rent-A-Center
Grove, CA Full Time
POSTED ON 9/13/2024 CLOSED ON 9/28/2024

What are the responsibilities and job description for the Assistant store manager position at Rent-A-Center?

Job Description

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Acima Assistant Store Manager

Who We Are

We offer customers the ability to acquire their dream products without the constraints of traditional financing. With over 30,000 retail partners and growing, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Role

The Assistant Manager reports to the Store Manager and is responsible for assisting in account management and sales activities while providing excellent customer service.

This role collaborates with Acima retail partners to process credit applications and convert them into Acima credit customers.

The Assistant Store Manager reviews lease applications, promotes Acima's leasing benefits, and drives conversions. This role will be performed in one of our retail partner store locations.

Compensation

The Assistant Store Manager position is paid hourly in accordance with Acima's payroll procedures. In addition to an hourly rate, this position may be eligible for bonus and / or incentive programs.

To be eligible for bonuses, the Assistant Store Manager must be actively employed and meet all other requirements established in the bonus plan.

$17.00 - $18.50 / hr Potential Bonus (Based on performance paid out monthly)

Key Responsibilities

Sales / Account Management

  • Driving customer growth through appropriate channels (web, partner stores, walk-ins)
  • Listening, identifying, and fulfilling all customer needs in a timely manner
  • Educating customers on Lease-To-Own terms, payment terms, benefits, and the application process
  • Closing the sales cycle by converting applications that include in-store and web orders
  • Working cooperatively with Acima partner stores
  • Reporting to and communicating with the Store Manager regarding activities and performance

Customer Service

  • Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process
  • Promptly address and resolve customer issues to maintain customer satisfaction
  • Cultivate a positive work environment to enhance coworker retention

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Familiarity with rental or leasing industry practices is a plus
  • Organized, with time-management skills and the ability to multi-task
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Consistent in-person attendance

Why Work For ACIMA?

  • Great Benefits : Medical, Dental, Vision, Life Insurance, 401(k) Savings Plan with company match, Paid Time Off, and more.
  • Award Winning Culture
  • Career Growth Opportunities!
  • Weekly Pay!
  • Discounts from Acima partners

Expected Hours of Work

This is a full-time position. The days and hours of operation are Monday through Sunday, including evenings and weekends.

Physical Demands

This position is highly active and requires standing, walking, bending, kneeling, and climbing throughout the day.

Acima is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis.

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.

Location(s) : 7707 LAGUNA BLVD STE 100, ELK GROVE, California 95758-5080

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Last updated : 2024-09-13

Salary : $17 - $19

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