Director of Sales Operations

Founded in 2011, Rently is a smart home and self-guided touring hardware and software provider. Our all-in-one solution allows real estate operators to provide best-in-class touring and living experiences for their current and future residents while optimizing their leasing efficiency and expanding revenue opportunities. 

By using Rently, renters can tour a single family home or multifamily apartment on their schedule, move in/out, and control their smart home devices all with just the phone in their pocket. Meanwhile, property managers can remotely control access, manage energy, monitor activity, and prevent damage without ever having to leave their office.

We are thrilled you’re interested in a role at Rently! We look forward to reviewing your qualifications soon.

Join Rently as our Director of Sales Operations and lead our efforts in optimizing sales processes and driving business growth. Utilize your expertise in Salesforce to support our sales and client success teams, streamline processes, and enhance productivity. From refining lead qualification to tracking key metrics and generating insightful reports, you'll play a pivotal role in maximizing sales effectiveness. If you're passionate about data-driven decision-making and driving operational excellence, apply now to be part of our innovative team!

• Support the sales and client success team using Salesforce with process improvement, measurement, tracking and analytics relevant to their functional areas
• Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
• Enhance sales productivity by enabling the team to work smarter by simplifying processes
• Create monthly content for executive presentations and board reporting
• Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
• Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving
• Maintain procurement and contract records
• QAing internal billing system
• Work with the accounting team to make internal adjustments
• Other tasks as assigned by manager

• 3-5 years of experience in sales operations as a Salesforce subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
• Bachelor's degree required, technical or business-related field preferred.
• MBA or similar business-related advanced degree is a plus.
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
• Advanced Excel skills with a strong understanding of Salesforce, other CRM applications and email marketing strategies.

Full-Time Employee Benefits:

- 75% monthly medical, dental, vision, disability, and life insurance premium coverage via Anthem Blue Cross with 2 HMO options (where available) and 2 PPO options. FSA, STD, LTD, and other voluntary plans available. Coverage extends to employee, spouse, registered domestic partner, and dependent children.

- 401k with 3% Rently match 

- Paid time off

- Sick time off 

- Partial gym membership reimbursement

- Partial pet insurance reimbursement 

- Career growth opportunities 

- Professional development opportunities 

- Work related travel opportunities (dependent on role)

- Company gatherings & team events

And more!

Rently is an ISO 27001 and PIMS 27701 Certified Organization

By applying to this role, you confirm you are legally authorized to work in the United States. Rently US does not provide sponsorship.