Sales Support Specialist

Sales Support Specialist

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

Are you passionate about great customer service?  Looking to build your career in an exciting industry and a growing world-class organization?  Come see why so many of our team members recommend us to their friends!

Who are we? 

Target Specialty Products is proud to be a leading wholesale distributor of specialty agricultural chemicals, application equipment, products, supplies, services and education. Target serves the entire United States from 43 conveniently located branch locations and provides products and services to the following industries, in both the private and public sector: structural pest control, landscape construction and maintenance, golf course maintenance and turf-grass maintenance, production nursery, industrial vegetation management, aquatic, forestry and vector control.

Responsibilities

What will our Sales Support Specialist do?  

The primary purpose of our Sales Support Specialist is to support Target Specialty Products East coast Regional Sales Managers.  Sales Support Representative will enter orders for key accounts, track orders using excel and/or Google Docs, maintain and monitor back-orders as well as vendor directs. The role of the Sales Support Representative will include all correspondence with key accounts and will act as a liaison between the customer and Regional Sales Managers. The Sales Support Specialist will be involved in special projects, reports, sales initiatives as well as working directly with the RSM maintaining quotes and bids.

Responsibilities:

• Administrative support for East Coast Regional Sales Managers, particularly for assistance with key accounts.
• Effectively maintain orders for 10-20 key accounts
• Consistently monitor delivery and tracking through Excel and/or Google Docs.
• Clearly identify and report low inventory for the key customers..
• Communicate back-orders, order issues, discrepancies to both the customer and RSM.
• Effectively Execute all orders from start to finish.  All orders must be entered the day they are received.
• Correspond with Sales Center Managers for order inquiries as well as inventory levels and back-orders.
• Identify and work with RSM on areas where the distribution flow is not running smoothly.
• Multi-tasking skills are essential
• Pest Control Distribution knowledge is a plus
• Strong communication (verbal and written) and organizational skills
• Must be able to complete projects within set time-lines.
• Listening skills are essential
• Quality and customer oriented
• Action oriented and self-motivated
• Work well under pressure
• Prioritize work without direct supervision
• Special Projects collaboration within the Target Sales Team

What do you need? 

• High School Diploma or GED
• Bachelor’s degree in business or related field or equivalent relevant experience.
• 3 years of Customer Service and Administrative experience in a multi-unit organization
• This job is a remote position and occasionally may require travel.
• Travel by Car and Airplane up to 5% of the time depending on geographic location.
• Experience supporting different districts/areas of the business at once. - Preferred
• Experience working with large amounts of data. - Preferred
• Experience with presenting data to the Leadership team. - Preferred
• Experience managing large projects. - Preferred
• Proven ability to develop strong working relationships with leaders and act as a  partner on all people related decisions.
• Thrive in a fast paced and changing environment while maintaining focus on delivering repeatable, reliable solutions with flawless execution and superior customer service.
• Ability to work independently setting own priorities and objectives with leadership support.
• Skilled at focusing on desired results, determining what is important and urgent, identifying next steps, and effectively meeting deadlines and achieving desired results.
• Ability to maintain highly confidential information.
• Detail-oriented, highly organized, and able to effectively manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.  
• Knowledge of State and Federal laws, regulations and requirements related to HR including EEO, LOAs, ADA, Wage & Hour and others state and/or local regulations.
• Must pass pre-employment background screen 
• Must possess a valid driver’s license and pass motor vehicle record search

Qualifications

Why Choose Target Specialty Products?

A career with Target is exactly that - a professional trajectory filled with opportunity.  We pride ourselves on being a world class team that rewards high performance.  We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Below you'll find information about some of what Target Specialty Products has to offer.  All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

• Professional and Personal Growth:
• Robust Paid Training & Professional Development Path
• Opportunity to grow - We love to promote from within!
• Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues) 
• Wellness:
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period.   Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting day 1!
• Access to Flexible Spending Accounts for Health-care or Dependent Care Expenses
• Outstanding Company-Paid Short Term Disability
• Access to Long-Term Disability Insurance
• Wellness Reimbursement Program
• Employee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefits
• Company-paid sick time
• Savings & Retirement:
• 401(k) retirement plan with highly-competitive company-matching contributions
• Holiday Savings Club option with company-matching funds
• Employee Discounts (includes many offerings, including cellular/mobile service, health clubs, and more)
• Work-Life Balance:
• Vacation Days & sick days
• Company-Paid Holidays & Floating Holidays

We are looking for individuals who want to make a difference where our customers live and work.  Is that you? 

Target Specialty Products is a Drug-Free Workplace

Target Specialty Products is an equal opportunity employer with a commitment to equality in every aspect of employment.  As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce.  All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

Link to Federal employment poster:

• English Version – Revised November 2009
• Spanish Version – Revised November 2009

Pay Transparency Nondiscrimination Provision

• English (Formatted)
• English (Unformatted)
• Spanish

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