What are the responsibilities and job description for the Technician, Field I position at Repairify?
Overview
Summary/objective
The Field Technician I will be based inside an automotive repair shop and will assist in the virtual diagnosis and repair recommendation process for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Serve as primary client contact as needed within the service process
- Promoting the necessity for diagnostic and calibrations at assigned shop
- Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician
- Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations
- Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration
- Adhere to all company policy, procedure, safety and environmental rules
- Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minimum Qualifications:
- Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required
- Experience or general knowledge in the automotive industry
- Basic computer skills
Preferred Qualifications:
- Understanding of automotive industry and various manufacturer acronyms and lingo
- Self-motivated, high energy and a client-focused perspective
- Reliable and punctual for all scheduled shifts
- Ability to work independently and in a team environment
- A technical or vocational school participant/graduate preferred
- New car dealership experience is considered a plus
Supervisory responsibilities
This role has no supervisory responsibilities.
Work environment
This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Physical demands
- Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
- Must be able to carry and transport up to 50 pounds up to 20 feet.
- Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Requires excellent visual acuity and manual dexterity.
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
- Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.
Travel required
Some travel within the assigned geographic area is expected.
Work authorization/security clearance requirements
N/A
Affirmative Action/EEO statement
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
