Job Posting for Medical Front Desk Receptionist at RES Physical Medicine and Rehabilitation
Join RES Physical Medicine and Rehab, where exceptional patient care is at the heart of everything we do. Our dedicated team is committed to helping patients manage pain and heal from life's challenges through innovative, non-invasive treatments. We're seeking passionate individuals who share our commitment to excellence and want to make a difference in our community. Whether you're new to healthcare or a seasoned professional, RES offers the support and opportunities for growth to help you succeed. Join us in shaping a brighter future for healthcare in Western New York. Apply now! Visit our website (www.respmr.com) for more information.
Front Office/Receptionist
General Purpose Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
Main Job Tasks and Responsibilities
Greet patients
Register patients according to established protocols
Assist patients to complete all necessary forms and documentation including medical insurance
Ensure patient information is accurate including billing information
Inform patients of medical office procedures and policy
Maintain and manage patient records
Move patients through appointments as scheduled
Answer incoming calls and handle inquiries
Transfer calls as required
Schedule patient appointments
Collect co-pays and payments
Obtain external medical reports as required by medical professionals
Respond and comply to requests for information
Complete other clerical duties as assigned
Maintain stock of forms and office supplies
Ensure reception area is well maintained, neat and clean
Safeguard patient privacy and confidentiality
Education and Experience
High school diploma
Knowledge of medical terminology, procedures and diagnosis
Knowledge of computer and relevant software applications
Knowledge of general administrative and clerical procedures
Experience with MEDENT is preferred
Experience with No Fault and Workers Compensation Insurance is preferred
Familiar with common No-Fault and Workers Comp forms such as MG-2s, C-4’s, Board Decisions, Prior Auths…
Ability to work in other areas of the business as requested by management
Flexible work schedule is desired
Key Competencies
Communication skills
Information collection and management
Planning and organizing
Attention to detail
Customer service skills
Adaptability
Confidentiality
Generous Compensation Package:
Competitive hourly rate
Health insurance, profit sharing, and 401K plan
Paid training
Generous paid time off to include paid holidays, vacation, and personal time.
Gratifying career growth and development
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Day shift
Monday to Friday
No weekends
Work Location: In person
Salary.com Estimation for Medical Front Desk Receptionist in Buffalo, NY
$35,555 to $42,904
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