Territory Account Manager (Inside Sales)

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Position Summary:

Territory Account Manager is responsible for presenting and selling Bio-Techne products and services to new and prospective customers. The focus of the product lines are Proteins, Antibodies, Elisa kits, Multiplexing kits and other solutions from our brands such as R&D Systems, Novus, and Tocris. The responsibilities of this position are to achieve sales targets through the application of consultative value selling to various size pharma, government and academia accounts. The focus is on increasing sales in the assigned territory by retaining and growing existing and new customers and accounts while maintaining professional relationships and providing excellent customer service.

Key Responsibilities:

• Achieve sales targets through application of consultative selling methods
• Maintain and develop incremental business in existing and new accounts
• Prepare sales quotes for bulk and custom orders. Communicate technically with customers to ensure appropriate criteria are specified.
• Cross-sell other product lines to customers in a meaningful and effective way.
• Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Work in partnership with regional sales teams across all Bio-Techne divisions to deliver superior service.
• Manage all aspects of order cycle as necessary to ensure customer satisfaction.
• Analyze sales trends at the account and product level within your territory; create and execute action plans with your extended sales team.
• Effectively manage work situations of high degree of complexity, which could impact company image and/or sales dollars and costs.
• Provide technical and non-technical product and pricing information to customers through phone or email.
• Document communications using SalesForce.com following established best practices.
• Promote the organization’s product line and services and support marketing campaigns.
• Efficiently execute the complete sales process from engaging potential clients to following up to ensure purchase satisfaction.
• Discuss technical aspects of the organization’s products and services.
• Independently negotiate and close sales within current pricing and discount structure as well as average pricing goals while meeting or exceeding sales expectations for the assigned territory.
• Establish and adhere to high ethical and performance standards.

Education and Experience:

• Bachelor’s degree in biological/medical sciences or related with a minimum of 3 years demonstrated experience in life sciences sales required. Can be less sales experience if combined with laboratory/research or technical sales support experience.
• Thorough understanding of the scientific principles behind the use of Bio-Techne products
• Working knowledge of MS Word, Excel, PowerPoint, Teams, Salesforce, as well as computer entry and/or typing skills are highly desired.
• Must be able to work in a fast-paced environment, multitask, and have good communication skills, both verbally and in writing.

Knowledge, Skills and Abilities:

• Advanced, functional knowledge about Bio-Techne reagents and consumable products (antibodies, recombinant proteins, small molecules, immunoassays, and cell culture reagents) and their uses, competitor(s) and their product(s), and the marketplace, as well as the ability to develop in-depth knowledge about customer workflows
• A passion for the product(s) and company and a deep empathy for the customer and their needs, with the ability to combine and integrate various information into opportunities and strategies
• Proven ability to work collaboratively in a team selling environment
• Excellent interpersonal relationship skills, leadership, and decisiveness to solicit key ideas and information and obtain alignment, as well as the confidence to make decisions
• Ability to work independently to gain assistance from many in the organization in order to make the necessary decisions to drive projects and requirements
• Proficient in planning, organization, problem solving, and multi-tasking to carry out essential functions in a timely, efficient manner
• Outstanding oral and written communication and presentation skills allowing the ability to communicate professionally across all layers of the organization as well as customers’ and prospects’ organizations
• Proficient in the use of computer applications and software that allow for analysis and presentation of data as well as productivity (i.e. Microsoft Office, Salesforce.com), as well as ability to become proficient in proprietary databases and ERP solutions (Microsoft AX)
• Ability to handle sensitive and proprietary information with discretion and confidentiality
• Skills in problem solving and critical thinking, including the ability to identify and appropriately evaluate an alternative course of action.
• Ability to build long-term relationships with customers.
• Skill in establishing effective interpersonal relationships, such as the ability to solicit key ideas and information.
• Ability to make effective decisions and execute an appropriate course of action considering all relevant variables.
• Ability to negotiate by collaborating with others to arrive at a conclusion using compromise, persuasion, rationality, and diplomacy.
• Ability to manage a variety of responsibilities simultaneously with attention to detail.
• Ability to handle sensitive and proprietary information with discretion and confidentiality.

Why Join Bio-Techne:

• We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!
• We invest in our employees’ financial futures through 401k matching and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bio-Techne is an E-Verify Employer in the United States.