What are the responsibilities and job description for the Housekeeping Lead position at Residence Inn Chatsworth?
** $200 SIGN ON BONUS AFTER 60 DAYS **
Job Summary
Assist the Housekeeping Manager in the leadership of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
Responsibilities
Job Summary
Assist the Housekeeping Manager in the leadership of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
Responsibilities
- Completes floor leadership duties of inspecting vacant ready rooms, servicing the refresh of stayover rooms, maintaining cleanliness standards for public areas, and assisting the department head with general leadership, team onboarding, and projects.
- May include scheduling room cleaning assignments to ensure proper coverage.
- Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties.
- Monitors job performance and makes appropriate recommendations for disciplinary action when needed.
- Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
- Advises employees of deficiencies and instructs on corrections as directed
- Responds to guest complaints and special requests ensuring appropriate corrective action is taken to achieve guest satisfaction.
- Notifies management when par levels for supplies and equipment are insufficient.
- Follows and completes training in security protocols to support the Housekeeping Department.
- 1-2 housekeeping or janitorial experience required
- 1-year leadership experience preferred.
- Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs,
- Must be able to follow verbal directions, and complete assigned tasks on schedule.
- Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
- We offer an excellent travel discount program.
- Opportunity to grow, we promote from within
Salary : $200
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