Salary Resume Critique Job Openings

Guest Service Provider / Hotel Front Desk

Residence Inn Ocean City
Ocean, MD Full Time
POSTED ON 4/25/2024 CLOSED ON 5/23/2024

Job Posting for Guest Service Provider / Hotel Front Desk at Residence Inn Ocean City

Position Summary:

Our front desk guest service providers interact with all guests to meet expectations and create repeat customers.

Essential Functions:

  • Greet Guests warmly, assist with guest expectations, needs and questions
  • Knowledge of hotel services and local attractions
  • Process inbound telephone calls in a friendly and efficient manner
  • Technical needs include handling reservations, checking guests in/out, billing transactions and handling monies
  • Interact with co-workers in a friendly and helpful manner
  • Act as advocate for other departments (housekeeping, engineering and food & beverage)
  • Follow in-house procedure to help ensure the security of guests and employees. Know hotel emergency procedures.
  • Assist with front office cleanliness, inventory supplies and manage market operations
  • Assist in guest shuttle needs

Skills and Abilities:

  • Servant attitude towards others, guests and co-workers
  • Excellent communication
  • FOSSE experience is preferred
  • Ability to stand for extended periods of time
  • Willingness to help others
  • Willing to learn and grow in other areas of the hotel operation

Source: Hospitality Online

Front Desk Agent
Surfside Hotel -
Nags Head, NC
View Job Details
Hotel Front Desk Agent
Hyatt House Virginia Beach Oceanfront -
Virginia, VA
View Job Details
Hotel Front Desk Agent
Country Inn & Suites By Radisson, Salisbury, MD -
Salisbury, MD
View Job Details

Estimate Salary for Guest Service Provider / Hotel Front Desk in Ocean, MD
$37,513 (Medium)
$32,560 (25th)
$42,467 (75th)
For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Guest Service Provider / Hotel Front Desk career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$32,921 - $42,461
Income Estimation: 
$30,353 - $47,055
Income Estimation: 
$28,398 - $37,514
Income Estimation: 
$37,510 - $55,139

Sign up to receive alerts about other jobs with skills like those required for the Guest Service Provider / Hotel Front Desk.

Click the checkbox next to the jobs that you are interested in.

  • Budget Administration Skill

    • Income Estimation: $140,662 - $283,620
    • Income Estimation: $203,032 - $288,768

  • Computer Simulation Skill

    • Income Estimation: $141,812 - $173,503
    • Income Estimation: $148,438 - $172,354
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Guest Service Provider / Hotel Front Desk jobs in the Ocean, MD area that may be a better fit.

Guest Service Provider / Hotel Front Desk - Franchised

Marriott International, Ocean, MD

Hotel Front Desk Receptionist

Oasis Suites Hotel, Nags Head, NC

View More Jobs