UX Designer

Join the ResMed Sleep and Respiratory Care Team today!

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

As a UX Designer, you’ll be responsible for applying user-centered methodologies to deliver an end-to-end user experience that meets user needs and solves user problems, in line with business goals. You’ll pull from qualitative research, knowledge of user pain points, personas and quantitative data to make informed design decisions. You’ll be focused on exploring different approaches to solving user problems, communicating user scenarios, designing how ResMed digital products feel, how information is organized (information architecture and navigation), and ensure logical flows from one step to the next.

Let's talk about Responsibilities

• Understand and advocate for our users and their needs through building empathy, incorporating their behavior, attitudes, and emotions, leveraging research insights and domain analysis to craft meaningful solutions

• Represent UX on a product team, partnering with Product Management and Engineering peers, collaborate with companion teams including Industrial Design, Tech Comms, Product Marketing, Consumer Insights, Brand

• Participate in discovery workshops and ongoing interaction with key stakeholders to develop user-centric solutions

• Develop concepts, sketches, wireframes, flows, journey maps, storyboards, and other design artifacts.

• Prototype and rapidly iterate semi-functional, lo- to mid-fidelity designs based on user research, acknowledging technical feasibility

• Facilitate the design process; including ideation sessions, design sprints, design studio; participate in critiques and reviews, contributing to our global design system

• Assist with user research, usability tests, customer interviews, etc., develop success criteria, analyze results and provide recommendations

• Collaborate with other designers and leads to ensure a holistic and cohesive user experience across the ecosystem

• Act as a UX evangelist and champion for the team

• Ability to travel up to 10%

• Other tasks and responsibilities as assigned.

Let's talk about Qualifications and Experience

Required

• Minimum 3 years’ experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management

• Bachelor’s degree in design, HCI, or equivalent professional experience as an interaction/user experience designer

• Online portfolio demonstrating user-centered design methods with examples of artifacts for digital (e.g. web, mobile, app), physical and/or service experience products e.g. lo-fi sketches, wireframes, flows, prototypes, storyboarding, journey maps, etc.

• Fluent in modern collaboration, wireframing and prototyping tools

• Solid understanding of modern web principles (responsive grids, hierarchy, information architecture, navigation patterns, etc), user-centered design methodologies

• Familiarity with web technologies and their impact on feasibility of design solutions, familiarity with HTML, CSS, Javascript/JQuery, and cross-browser compatibility

• Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions

• Effective problem-solver, communicator, presenter, and negotiator

• Ability to manage multiple projects in a timely manner

Preferred

• Visual Design skills a plus

• Experience facilitating design workshops a plus

• Experience with user research studies a plus

• Experience with lean innovation and experimentation a plus

• Experience working in the healthcare field and/or medical devices a plus

• Knowledge and/or experience working on AI/ML driven products a plus

• Master’s Degree in design, HCI/Cognitive Science, Psychology, or commensurate experience

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!