Jr Product Owner

The Jr Product Owner will review, analyze, and evaluate business systems and user needs. This individual will work with stakeholders and requesters to document requirements and define project scope and objectives. The Jr Product Owner will work with immediate supervisors, Development, and/or Project Managers to assist in project direction, and requirements gathering, and to ensure projects are well-defined and coordinated.
Essential Duties and Responsibilities:
• Identify, define, and analyze problems, understanding the cause and impact to design solutions.
• Bring together cross-functional teams, defining and coordinating workload effectively to accomplish shared goals
• Create outcome-driven solutions to the problems defined by the Product Manager
• Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies
• Conduct intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions.
• Performs a variety of tasks
• A certain degree of creativity and latitude is required
• Have a deep understanding of the Business Analyst position and jump in and assist when necessary
• Mentor new Business Analysts to ensure a smooth onboarding into the team Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences
• Must be detail-oriented
• Strong analytical, people, and documentation skills
• Must understand how to communicate difficult/sensitive information tactfully
• Ability to work on multiple priorities and/or projects simultaneously
• Problem-solving abilities and the ability to meet reasonable deadlines
• Strong team player with the ability to build positive and collaborative relationships within the organization
• Willingness to develop professionally
• Understanding of Scrum & Agile Methodologies
• Familiar with relational database concepts, and client-server concepts
• Ability to work under general supervision
• Advanced understanding of IT businesses and best practices
• Advanced understanding of ConnectWise Manage
• Financial Analysis and Familiarity with financial terms
• Willingness to call or speak with customers directly

Educational/Vocational/Previous Experience Recommendations:
• 2-4 years of experience in the field or a related area
• 2-4 years of experience working with the ConnectWise Manage PSA Platform
• Bachelor's degree in a related area desired
Working Conditions:
• Professional office environment
• Some travel may be required