Computer technician

We have temporary shared housing available until November 1st!

We have a rare opportunity for a Computer Support Technician here at Resort Group!

PERKS AND MORE

• Merchant Ski Pass Program
• Paid Time Off
• Comprehensive Health Plan (HSA-Compatible)
• Dental Plan
• Vision Plan
• 401K Retirement plan with company match
• Life Insurance
• Discount Lodging Benefits
• Discounts on Activities & Events
• Competitive Pay
• Professional Work Environment
• Great Employee Parties!

Pay : $24-30 / hr or an annual equivalent of $49,920 - $62,400

Summary :

This is a hands-on position and requires interaction with customers as well as the ability to provide support via telephone and remotely.

Essential Duties and Responsibilities : Other duties may be assigned.

• Diagnose and resolve computer and printer problems
• Perform computer upgrades
• Setup and deploy new computers
• Setup and onboard / offboard staff members
• Provide limited on-call technical support
• Maintain individual schedule with minimum supervision
• Keep accurate records of work

Competency :

• Microsoft Windows 10 & 11 support and training
• Microsoft M365, OneDrive & Teams support and training
• Computer hardware troubleshooting, upgrades, and parts replacement.
• Basic networking knowledge
• Ability to teach and train small groups
• Ability to create and maintain accurate documentation

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

Technical College diploma with IT emphasis or equivalent; or two years hands-on IT experience and / or training; or equivalent combination of education and experience.

Language Ability :

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to draft reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability :

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Reasoning Ability :

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather. The noise level in the work environment is usually moderate.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and / or move up to 15 pounds and occasionally lift and / or move up to 30 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus.

While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel.

The employee is occasionally required to stand.

Transportation :

Computer Support Specialist must maintain a valid driver’s license with personal liability insurance. In addition, the use of personal vehicles is required to facilitate work at customer locations.

A reliable vehicle is required. The employee is also frequently required to drive and must be able handle driving in adverse weather conditions.

PI237152327

Last updated : 2024-02-23