Job Details:
1. You will be responsible for creating and maintaining the daily schedules for the transit drivers. This involves coordinating pickup and drop-off times and optimizing routes for efficiency and timely arrivals. In doing this, you will assign routes with consideration on availability, proximity, and customer requirements.
2. You may be the primary point of contact for customers and drivers regarding handling any issue that may arise involving the drivers or customers, so phone etiquette and customer service skills are important.
3. Effective communication is important, as you will need to provide drivers and clients with any updates or changes in their schedules or pick up times.
4. Basic computer skills is important, as you will utilize software for scheduling and dispatching the trips on a daily as well as proficiency in Microsoft Word, Excel and Outlook.
5.Problem solving skills are also important as you will encounter various scheduling changes throughout the day, and these will need to be managed as efficiently as possible as to continue to guarantee our customers an excellent service.
6. Ability to participate in teamwork is important also when the needs may arise to provide support or assist fellow co-workers who work directly with you.
7. Assist area manager with daily tasks which may include but are not limited to data entry in our electronic record keeping system.
Resource Management Systems, Inc. adheres to ADA, FTA Drug and Alcohol Testing Regulations and strictly enforces a Drug Free workplace including restrictions on some over-the-counter medications!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
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Work Location: In person
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