Revenue Cycle Analyst

Resources For Human Development, Inc.
Philadelphia, PA Full Time
POSTED ON 7/28/2023 CLOSED ON 8/14/2023

What are the responsibilities and job description for the Revenue Cycle Analyst position at Resources For Human Development, Inc.?

Revenue Cycle Analyst

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Description/Job Summary

The Revenue Cycle Analyst supports the continued development and deployment of the EHR/Billing software and other revenue cycle related technology.


Responsibilities/Duties

  • Supports the revenue cycle team with program software pre-implementation discovery. 
  • Prepares and presents monthly reporting of metrics and trends. 
  • Monitors and responds to help desk support tickets.
  • Supports the department with configuration and system maintenance of the electronic health record/billing system (myAvatar).
  • Monitors Room and Board (R&B) activity for RHD Representative Payee and non-RHD Representative Payee (third party) accounts by maintaining a system for managing financial activities including:
  • Perform Cash Applications,
  • Support the Revenue Cycle Managers/Directors in the review of aged accounts receivable including making inquiries and documenting and communicating collection issues or concerns with program leaders and the divisional staff,
  • Complete and report on adjustments to billing and write-offs,
  • Collaborate to create and implement procedures for more efficient systems to monitor and manage related processes,
Other duties as assigned by department manager

Required Experience

Four years experience required.

Required Education

BA or BS Degree in Finance or Accounting preferred or experience can be substituted for education.

Required Qualifications

Prior work experience in billing, claims and payment posting for healthcare and/or behavioral health in a high-volume medical billing environment.

Proficient in Excel and Outlook to include proficient use of pivot tables and V look-up.  Ability to work with multiple spreadsheets to analyze data.

Must be detail-oriented and possess ability to multi-task and adhere to deadlines.

Experience with Netsmart applications (myAvatar) is preferred.


Program Summary

RHD Behavioral Health and Housing programs provide flexible support that address the ever-changing needs of the consumer and the supportive family members and encourage input for service design of consumers, their families and advocates.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 8 weeks of hire (start date).  This currently does not include boosters.

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