Job Posting for Housing Case Manager at RESTART INC
Job Details
Job Location: Main Building - Kansas City, MO
Salary Range: Undisclosed
Description
Job Overview: The Housing Case Manager provides clinically appropriate and comprehensive case management services to individuals, youth and/or families experiencing homelessness. The services provided are strengths based and trauma informed. This position is responsible for working directly with participants to assess, plan, implement, coordinate, monitor and evaluate the options and services needed to assist with meeting the participants housing-related needs.
Responsibilities/Duties:
Models positive and healthy relationship building by treating all participants, staff and volunteers equitably with caring, kindness, respect, safety and dignity
Assists participants in the development of participant-driven housing plans with identified short- and long-term goals
Empowers participants to become involved in their own planning and goal setting
Balances the needs of caseload based upon acuity, length of time in program, state of housing stability, etc., supporting 10-35 households at a time
Assures that specific HUD program goals are consistently being met and provides appropriate levels of case management support to foster transition to the next stage of housing
Timely data into HMIS database to meet funding requirements and statistical reporting: Completes daily notes, case management logs and all other specific requirements in a timely manner
Approximately twenty-five (25) hours of direct or indirect participant service contact weekly is required
Other duties as assigned
Bending, stooping, walking, standing, sitting and reaching is required. The team member must be able to lift 25 lbs.
Be able to travel between locations for meetings and training throughout the local community
Qualifications
Qualifications:
A Bachelor’s Degree in Social Services or Human Services related field preferred.
A minimum of three (3) years of experience working with individuals, families and/or youth who may experience severe and persistent mental illness, substance abuse, trauma, domestic violence and/or extreme poverty. Five (5) years of experience is preferred.
Demonstrated ability to work effectively and collaboratively with a culturally and socioeconomically diverse population of participants, service providers and staff
Values diversity and possesses an understanding of multicultural and cultural competencies; understands power, privilege and inequity
Knowledge of and the ability to interpret and apply laws, rules, policies and procedures relating to housing assistance programs
Adapts to changing business needs, conditions and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Knowledge and demonstrated ability to provide clinically guided supervision and services related to mental illness, physical disability, substance use, domestic violence and the LGBTQ population.
Demonstrates responsible personal and professional conduct; accepts personal responsibility for the quality and timeliness of work
Applies effective written and verbal communication techniques to convey clear and timely expectations, listens to people’s ideas and concerns, resolves confrontations, disagreements and complaints in a constructive manner
Ability to exercise independent judgment, using analysis, experience and perspective in solving problems or communicating decisions or actions
Effective interpersonal skills, with the ability to work collaboratively to garner trust, respect and confidence from others
Ability to work effectively under pressure in a fast-paced environment
A collaborative team member who is also a strong leader with well-developed organizational and time management skills
Ability to develop effective working relationships; works cooperatively, exchanges ideas and addresses issues in a constructive manner
MS Office experience, especially Outlook
Must pass criminal records check and pre-employment drug screening
Must have a valid driver’s license and current automobile insurance
Hours needed:
Business hours, Monday-Friday with weekly on call rotation
Hourly Wage Estimation for Housing Case Manager in Kansas, MO
$34.15 to $41.70
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