Fine Dining Server Assistant

Job Summary:

The Server Assistant is responsible for assisting the Servers, proper set-up and maintenance of the dining room and assisting with the guest experience.

Essential Job Functions:

• Understand all restaurant menus
• Brings food to the tables in an elegant manner, described properly and delivered with RHW standards
• Consistently offers professional, engaging and friendly service
• Ensures all service stations in the kitchen are stocked and ready for service.
• Remove dishes from table; brings to dish washing area.
• Completes set up and teardown of banquet and dining events as assigned.
• Sets tables with silverware, glassware and other items.
• Stocks servers’ station with supplies.
• Restocks bus station continually with ice, coffee, teas and other supplies.
• Inform a manager and or server if guests have any issues when food is delivered
• Performs other job-related duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School Diploma or general education degree (GED)

Required Experience:

• Minimum 2 years hospitality experience
• Must have excellent knowledge of dining room and service procedures and functions
• Must be self-motivated and customer service oriented
• Be able to work in a standing position for long periods of time
• Open availability; must be able to work evenings, weekends and holidays

Knowledge, Skills, & Abilities:

• Ability to keep area clean and organized
• Ability to maintain composure and stay focused
• Ability to work well under pressure in a fast paced environment
• Ability to work as a team, stay organized, handle various tasks at one time
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Must possess a service orientation – actively looking for ways to help others
• Professional presentation and positive attitude

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc.

Work Conditions: Requires evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor/ outdoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors/outdoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

The Restaurant at Hotel Wailea is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here:EEOC Poster.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Fine dining restaurant

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Restaurant Experience: 1 year (Required)

Work Location: In person