100 Families Case Manager - Full Time

100 Families Case Manager ll Job Description

Overview:

The Case Manager ll is responsible for providing comprehensive case management services to clients, including assessment, planning, coordination, and monitoring of care. The Case Manager ll will work with clients and their families to identify and address barriers to care and will collaborate with healthcare providers and community resources to ensure that clients receive high-quality, coordinated care.

We are looking for individuals who are: self-motivated, problem solvers, flexible, able to effectively communicate with all stakeholders, able to multi-task, technologically proficient, and detail oriented.

Preferred Qualifications:

· Bachelor’s Degree in social work, criminal justice, or a related human services field, and one year of work or personal experience working with vulnerable individuals.

· Experience will be considered in the place of a formal degree with some college and 2-3 years of work or personal experience working with vulnerable individuals or lived experience with sufficient clean time.

· Bonus: Work experience with the criminal justice population and/or knowledge of the criminal justice system in Arkansas

Job Responsibilities:

· Conduct assessments with individuals to assist in determining relevant resources and guide individuals through the resource connection process.

· Develop strong, trusting relationships with clients served, and act as an advocate for vulnerable individuals.

· Serve as a bridge between individuals and providers to increase client involvement in their care plans.

· Coordinate measures to ensure individuals have proper access to resources and treatment options.

· Maintain detailed documentation of work with each client, utilizing designated case management system as trained to comply with federal grant regulations.

· Update case management system on a regular basis to reflect client’s progress, in compliance with monthly reporting requirements based on performance indicators.

· Refer individuals to appropriate outside organizations; provide follow-up to ensure the individual’s needs are met and outcomes of these services provide support for the individual to achieve their goals.

· Empower clients to lead themselves and hold clients accountable to follow-through on the plans they have developed.

· Advocate for clients in all areas of their life – provide support to clients at court sessions, DCFS hearings, and the like

· Report back regularly to designated individuals regarding client’s progression and participation.

· Must be comfortable working with clients in any of the following environments: jails, ACC offices, DCFS offices, courts, Family Shelters

· Develop and maintain trust and positive relationships with 100 Families partners and stakeholders.

· Develop a working relationship with other Case Managers and community service providers.

· Participate in 100 Families and Restore Hope meetings and trainings.

· Promote organization and community collaboration.

· Respond to inquiries from a plethora of sources (e.g., individuals, organizations, providers) through offering information and/or direction.

· Conduct oneself in a manner consistent with the professional standards of 100 Families and Restore Hope

Job location: White Co.

Status: Full-Time, Exempt

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Searcy, AR 72143: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Case Management: 2 years (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person