Sales Engineer - Utica

JOB DESCRIPTION: Sales Engineer

Title:                            Sales Engineer

Job Function:             Sales Department

Role Type:                   Full time

Location:                     Major Metro Area, United States

Reporting to:              Chief Revenue Officer

Stakeholders:             Business Development / Sales
                                    Customer Success / Marketing

Key Responsibilities:

Sales:

• Provide pre-sales solution design and product demonstrations to help Business Development Managers, Sales Executives and Account Managers as they strive to close sales opportunities and achieve annual revenue goals.
• Become a RESULTICKS brand ambassador. Develop a mastery of the RESULTICKS mCloud Solution, becoming the go-to person for answers on features and capabilities. Keep informed of the martech industry and be prepared to offer competitive analyses for key competitors.
• Simultaneously qualify prospects while gathering business and technical requirements during the process of introducing the RESULTICKS mCloud solution. Ensure all necessary information is collected prior to producing a solution pitch, proposal or RFP response.
• Create, modify, update and deliver product demonstrations to prospects and customers.
• Liaise with the product team to provide technical solutions to Business Development Managers, Sales Executives and Account Managers within agreed upon time frames.
• Develop documentation, training materials and technical flow charts on functionalities of the RESULTICKS solution. Including use cases and technical explanations, whenever necessary to assist with moving a Sales Opportunity, Marketing Qualified Lead or Sales Qualified Lead forward through the sales funnel.

Implementation & Customer Success

• Ensure successful integration cycles from kickoff to launch, by remaining involved post sale. Share the business requirements and business challenges gathered during the sales process, with the Implementation team in order to make sure the client’s objectives are met.
• Work with Product Management to provide feedback on issues with current solution/product to provide input around existing functionalities and also new features & capabilities.
• Adhere to the Company’s Quality Control and Business Process policies.

Prerequisites:

• Bachelor’s degree in STEM, Business Administration, or Marketing.
• Must possess excellent verbal and written communication skills, along with virtuoso software demonstration skills (virtual and in-person presentations).
• Recent college graduate, or 1-5 years of experience working as a Sales Engineer for a martech SaaS/PaaS/CRM company, or from digital ad agencies implementing projects within the software product and services domain.
• A proven track record of generating successful proof-of-concept plans
• Prior responsibility for digital / marketing strategies
• Mastery of the technical aspects of the enterprise sales cycle (including Value Selling)
• Possess a good understanding of platforms/architecture, and the implementation lifecycle

Additional Requirements

• Able to multi-task, organize and be results oriented.
• Ability to work under tight deadlines and be detail oriented
• Experienced in MS Office including PowerPoint, Outlook, Excel, Teams and Word.

Must have authorization to work in the USA

About RESULTICKS

Resulticks is a fully integrated, real-time marketing automation platform designed to help brands worldwide reach, acquire, and retain satisfied customers. Built from the ground up by experts in marketing, technology, and business management, Resulticks enables brands to make a transformational leap to conversion-driven, growth-focused personalized engagement. With an advanced CDP at its core. Resulticks offers AI-powered omnichannel orchestration, complete analytics, next-best engagement, attribution at the segment-of-one level, and the world’s first marketing block chain.

Resulticks has been named to the Gartner’s Magic Quadrant 2021 for Multichannel Marketing Hubs for five years in a row and has been awarded with the Microsoft “Elevating Customer Experience with AI” award.

Headquartered in Singapore and New York City, Resulticks is one of the top global martech solutions servicing both B2B/B2B2C and B2C segments. Resulticks’ global presence includes the United States, India, Singapore, Indonesia, Malaysia, Vietnam, Thailand, and the Philippines.

Watch video on RESULTICKS - https://www.youtube.com/watch?v=G_OwGy6unP8

Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.