Analyst II Vendor Master Data Management (VMDM) & Product Master Data Management (PMDM) Support

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Position Summary:

The Vendor Master Data Management (VMDM) & Product Master Data Management (PMDM) Support Analyst plays a critical role in all vendor set-up and maintenance activities across Ahold Delhaize USA. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor & item set-up management & controls. This role is responsible for supporting positive vendor relationships, training, vendor issue resolution & root cause analysis, following control protocols, and supporting vendor data management strategies.

Duties & Responsibilities:

• Act as a primary point of contact for vendors and internal ADUSA business teams regarding all vendor & item set-up and vendor maintenance activities.
• Facilitate communication & training between internal teams and vendors to ensure smooth collaboration.
• Regularly train ADUSA functional business areas and vendors on effective vendor & item set-up and maintenance and provide ongoing performance feedback to all stakeholders.
• Monitor vendor and internal stakeholder compliance with established vendor & item set-up polices.
• Assist in conducting vendor audits and risk assessments to identify potential areas for improvement.
• Gather and analyze vendor master data, prepare reports for management and relevant teams.
• Track key performance indicators (KPIs) to evaluate the effectiveness of vendor & item set-up, maintenance, and master data support initiatives.
• Analyze data insights to identify areas of improvement and recommend appropriate action plans.
• Contribute to the continuous improvement of vendor & item set-up and maintenance processes and workflows.
• Identify opportunities to enhance efficiency, cost-effectiveness, and overall performance of vendor & item set-up and maintenance.
• Participate in vendor-related meetings, providing valuable insights and updates.
• Additional job duties may be assigned as needed to meet the needs of the business.

Qualifications:

• Bachelor's degree in Business Administration, Accounting, Supply Chain Management or related field or equivalent professional work experience
• 1-2 years of previous experience in vendor management, internal controls, or a similar role is desirable
• Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively
• Ability to build professional relationships with vendors and internal business partners
• Customer focused approach
• Attention to detail and organized

Preferred Qualifications:

• Accounting knowledge (Accounts Payable/Receivable, etc.)
• Internal controls/process improvement background
• Experience in grocery retail/category management
• Familiarity with both DA and AUSA existing systems and processes

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.