Analyst III Procure to Pay

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Position Summary:

The Analyst End-to-End Procure-to-Pay Governance & Oversight will be responsible for implementing and supporting Procure-to-Pay strategies that support the business objectives of Ahold Delhaize USA.  This role will be responsible for understanding legacy systems and processes across the entire ADUSA P2P ecosystem and ensuring efficiency, accuracy, cost-effectiveness, and service level compliance. This role serves as a primary business partner with key functional area teams within all ADUSA (Ahold Delhaize USA) brands and service organizations and is responsible for understanding and explaining complex P2P impacts across multiple legacy systems and processes.

Duties & Responsibilities:

• Supports the implementation of changes across process & technology that enables an optimized E2E P2P ecosystem across all ADUSA.
• Responsible for the effective interpretation, analysis, and resolution for P2P issues along with process standardization, simplification, and transformation.
• Works across all levels of ADUSA functional business contacts and the vendor community as appropriate to proactively identify and resolve P2P issues and concerns by tracing through to the root cause(s).  Independently gains cooperation and commitment through personal persuasiveness and influencing without authority.  Interactions may be on behalf of project/functional team members.  Responsible for ensuring timely project delivery aligned with business objectives.
• Promotes an effective team environment, working cross-functionally and demonstrating peer-leadership attributes by clearly articulating a strong depth/ breadth of knowledge and experience allowing for a wide range of project/functional influence.
• Makes multiple decisions/recommendations relative to overall team responsibilities constrained only by the direction and objectives of the VMO & SLAs (Service Level Agreements).  Receives consultative direction from business leaders.
• Able to assess the root cause of complex problems at the project, functional or business unit level and create unique and innovative solutions.
• Effective internal and external interactions, secured through strong influencing skills, are an important link in the communication chain of the Vendor Management Organization and contribute to the effective implementation of major projects and/or functional initiatives.
• Provide guidance and support to specified process areas and partner with relevant support teams to execute automation and IT enabling projects and evolution.

Qualifications:

• Bachelor's degree in business administration, Accounting, or related field and/or equivalent professional work experience
• 3-5 years previous experience in global multi-vendor / shared services environment, professional in P2P operations or similar role 
• Strong process mapping & process improvement
• Influencing without authority
• Change and transformation capabilities using sound judgment and risk mitigation techniques
• Good communication skills, both written and verbal
• Strong customer focused skills
• Attention to detail, well-organized, capable of managing multiple tasks and priorities simultaneously 
• Ability to influence others toward a common goal
• Strong analytical and problem-solving skills with ability to make recommendations based on interpretation of quantitative analysis

Preferred Qualifications:

• Master’s Degree
• Lean Six Sigma
• Knowledge of retail industry
• Ability to work with Macros and Databases
• Experience in grocery retail/category management
• Familiarity with both DA and AUSA existing systems and processes
• Project management experience

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.