Analyst Union Benefits Administration

Retail Business Services, ranked No. 25 on Fast Company’s 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, which includes Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Position Summary: 

The Benefits Administration Analyst is responsible to drive and support the accurate execution of the supported Benefits Administration processes and programs for the ADUSA Brands. The Analyst will plan and implement processes and procedures through support of configuration of HR systems and is a subject matter expert (SME) for the HR Business Partners and related stakeholder team(s). The Analyst will collect, compile, and analyze HR data, metrics, and statistics, in order to support compliance processes, operational assessments, and ad-hoc support from our HR partners, providing recommendations on process improvements and program efficacy. The Analyst will serve as the primary SME regarding system configuration and related project support and HRIS/HRIT collaboration. 

Principle Duties and Responsibilities: 

• Serve as a project lead and/or subject matter expert, for projects involving functional business areas, HRIS, and IT. 
• Be a recognized expert in all aspects of ADUSA Brand Benefit programs, processes and systems. 
• Analyze the performance of the supported administrative processes and procedures, implementing process improvements accordingly 
• Develop reporting and analytics that provide insights to program and policy efficacy to brand HR leadership 
• Provide ongoing support within HR Services and Total Rewards Administration on areas of expertise to ensure cross functional support to business partners. 
• Collaborates and partners with brand HR teams to ensure design proposed to ADUSA Brands can be effectively managed under existing system design/constraints. 
• Analyze data to ensure accuracy of related financial transactions 
• Provide support to the associate service center as required, including knowledgebase development 
• Support the implementation of any related IT changes, including project work related to mergers, acquisitions and divestiture activity 
• Serve as primary lead on external audit data requests, working with HRIS team members as needed 
• Creating and delivering specialized presentations and training on analytics, data and system related topics Collaborate with Finance teams to ensure accounting for the various programs is represented accurately 
• Ensures compliance with data privacy regulations and best practices. 
• Assist HR Services leadership with staffing, recruiting, and departmental budgets. 

Basic Qualifications: 

• High School diploma/GED; Bachelor's degree strongly preferred 
• 2 years previous HR, HRIS or analyst experience 

Skills and Abilities: 

• Able to respond to inquiries using existing resources 
• Ability to perform basic analytical tasks related to comparing data files and determining potential errors or omissions within the data stream 
• Ability to interpret customer request and be able to respond appropriately 
• Ability to identify opportunities for process improvement 
• Provides support to the administration team related to program execution and system processes 
• Supports established project plans 
• Ability to perform basic tasks assigned for maintaining systems used by the administration team 
• Office 365; Access preferred 
• Written and spoken communication 
• Analytical skills 
• Attention to detail 
• Work independently 
• Presentation skills 
• HR system knowledge 
• Able to maintain high level of confidentiality 
• Able to multitask 

#LI-SM1 #LI-Hybrid #IND

Retail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@retailbusinessservices.com.

For more information, visit https://www.retailbusinessservices.com.