What are the responsibilities and job description for the Office Assistant position at Retama Manor Nursing Center/Harlingen?
Summary/Objective
Perform a variety of clerical / administrative services to ensure the efficient operation of the facility’s office.
Essential Functions
- Answer the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
- Fax and photocopy information as needed.
- May keep record of absences and hours worked by unit personnel.
- Accurately maintains records in compliance with company standards.
- Using a PC, may generate correspondence, statistical data, special reports, etc.
- Assist residents, family members, and others with inquiries regarding Resident and facility information.
- Other duties may be assigned.
Required Education and Experience
- Minimum high school diploma or equivalent.
- Proficient in the use of a personal computer.
Supervisory Responsibility
N/A
Physical Demands
Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Other Requirements
- Participate in (or conducts) company-sponsored training to safeguard against improper use and disclosure of resident’s protected health information.
- Monitor and ensure compliance with company policies, procedures and state and federal law.
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