AVP, Property Claims

Overview

WHO WE ARE

Revantage is a Blackstone Company that provides a highly skilled employee base, best-in-class processes, and state-of-the-art technology to multiple Blackstone real estate portfolio companies. Sectors include Hospitality, Industrial, Multi-Family, Office, Retail, Senior Housing, and Manufactured Homes.

Revantage, headquartered in Chicago, is one of three global offices that includes Revantage Asia and Revantage Europe.

WHAT WE VALUE: OUR CULTURE

Creating a culture that inspires change and momentum require the right team. We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry. The culture at Revantage is built on our shared core values and commitment to be:

• Achievers – We expect high standards for ourselves and enable the success of our teams
• Enthusiasts – We face challenges with optimism and believe anything is possible
• Leaders – We commit to continuously improve our performance
• Learners – We learn from our challenges and successes
• Partners – We deliver value and positive impact to our partners

WHY THIS ROLE IS VALUABLE 

The AVP, Property Claims role is part of  Revantage’s North America Risk Management Claims Team  with a specific focus on large property claim preparation and analysis within Gryphon Mutual, Blackstone Real Estate’s captive insurance company.

The role is focused on large property claims, including the preparation of claims information from multiple stakeholders including Revantage, Blackstone, Gryphon, and Blackstone’s portfolio companies. The role has exposure to both the insurance and real estate sectors. AVP, Property Claims assists the team with the management, investigation, and resolution of claims, ensuring a high quality work product.

This position is based out of Revantage’s locations in Chicago, IL.

Responsibilities

HOW YOU ADD VALUE

• Asisst in driving  the strategy for Property Claims by communicating clear goals and objectives, and ensuring alignment with broader Revantage and Blackstone financial goals
• Assist in leading effectively with internal and external stakeholders including existing policyholders, the business community and governmental agencies, to ensure compliance with regulatory and company standards
• Manage financial results, including reserve adequacy and litigation management for Property Claims team
• Oversee the end-to-end claims handling process for property insurance claims. This includes receiving, investigating, evaluating, and settling claims in accordance with company policies, procedures, and regulatory requirements.
• Ensure the highest levels of claims handling and customer service
• Review insurance policy contracts to determine the scope of coverage for property claims, clarifying any ambiguities or coverage issues with relevant parties as needed.
• Collaborate with impacted underwriting segments and actuarial teams regarding claim activities and trends as well as product development, supporting and partnering in overall business strategies and goals
• Review insurance policy contracts to determine the scope of coverage for property claims, clarifying any ambiguities or coverage issues with relevant parties as needed.
• Ensure that significant exposures are timely recognized, elevated and overseen by the appropriate staff with commensurate skills
• Establish timely evaluation and analysis of coverage, liability and damages for claims handled by teams
• Drive high quality claim results and service
• Manager the captive claims reporting and dashboards

Qualifications

WHAT YOU BRING TO THE ROLE

Required:

• Bachelor’s degree in Risk Management, Accounting, (Computational/Quantitative) Finance, Economics or related field required
• Minimum 5 years' insurance, risk and/or third-party property claims experience
• Minimum 3 years' experience overseeing property claims
• Demonstrable and current in-depth knowledge and understanding of the real estate industry
• Analytical and problem-solving capabilities to assess complex property damage scenarios and make sound claims decisions.
• Proficiency in claims management software and tools for efficient claims processing.
• Understanding of insurance industry regulations and compliance requirements related to property claims.
• Customer-focused mindset, with a commitment to delivering exceptional service to policyholders.
• Excellent communication (verbal & written), numerical, presentation & organizational skills
• Strong leadership/teamwork skills
• Effective reasoning and decision-making skills
• Ability to prioritize work, meet deadlines, and follow up in a timely manner
• Ability to work effectively as part of a team in a fast-paced environment
• Proficient working knowledge of Microsoft Office Suite, particularly Excel

Preferred:

• Relevant professional designation (e.g. CPCU, ARM)
• Juris Doctorate

Perks for You

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include:
  • Hybrid Work Policy
  • Productivity Hours – weekly meeting-free work time
  • Summer Fridays
  • Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com

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