Quality Technician

Summary:

The Level 2 Quality Technician is responsible for performing more advanced inspections, tests, and quality assurance tasks within the manufacturing process. This position builds on the foundational skills of a Level 1 Technician and involves greater responsibility in ensuring that products meet stringent quality standards. The Level 2 Quality Technician works closely with production teams, engineering, and senior quality staff to identify, document, and resolve quality issues.

Responsibilities:

• Inspection & Testing:
• Conduct detailed inspections and tests on raw materials, in-process products, and finished goods using a variety of advanced measurement tools and techniques.
• Interpret and analyze test results, making decisions on product conformity based on established criteria.
• May participate in in activities to support the Gage calibration and R&R program.
• Perform root cause analysis on quality issues and recommend corrective actions.
• CMM operation including the fixturing of part, execution of program and data review.
• Documentation & Reporting:
• Maintain accurate and detailed records of inspection results, non-conformances, and corrective actions in the company’s quality management system (QMS).
• Prepare and present quality reports to management and other stakeholders.
• Assist in the development and revision of quality control documentation, including standard operating procedures (SOPs), work instructions, and control plans.
• Support & Communication:
• Act as a liaison between the quality department and production teams to ensure quality standards are consistently met.
• Provide support and guidance to Level 1 Quality Technicians and production staff on quality procedures and best practices.
• Participate in cross-functional teams to support continuous improvement initiatives and problem-solving activities.
• Compliance:
• Ensure compliance with company quality policies, industry regulations, and customer requirements.
• Participate in internal and external audits, providing necessary documentation and support as required. Role may support outside programs such as Environmental / Sustainability.
• Monitor and enforce adherence to safety protocols within the quality assurance process.

Requirements:

• High School Diploma or equivalent required.
• Associate’s degree in a related field or equivalent technical training preferred.
• Minimum of 2-3 years of experience in a quality control or manufacturing environment.
• Experience with advanced inspection tools and techniques, such as CMM (Coordinate Measuring Machine), optical comparators, or similar equipment preferred.
• Strong understanding of quality control principles, measurement techniques, and industry standards. Knowledge of Environmental / Sustainability is a plus.
• Ability to read and interpret technical drawings, GD&T blueprints, specifications, and work instructions.
• Excellent analytical skills with the ability to identify and solve complex quality issues.
• Proficiency in using various inspection tools (e.g., calipers, micrometers, gauges) and familiarity with statistical process control (SPC) methods.
• Perform mechanical and electrical inspections of products and purchased parts that are at incoming, in-process, final or returned from customers.
• Effective communication and interpersonal skills with the ability to work collaboratively in a team environment.
• Basic computer skills, including proficiency in Microsoft Office and experience with quality management software. ERP/MRP software experience preferred.
• Ability to stand and be mobile throughout the workplace
• Self- motivated, organized, mechanical minded, ability to take direction, manage multiple tasks at once, and good communication skills.
• Ability to lift and move objects up to [50 pounds], as required.

Working Conditions:

• Work is performed in a manufacturing environment with exposure to moderate noise, dust, and machinery.
• Weekly work schedule may require mild flexibility
• May be required to work overtime or weekends as needed.