Outpatient Medicaid Eligibility Representative

Description

Days: Monday - Friday

Shifts: 8:00am – 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks

Hourly: Hourly compensation is based on experience and will range from $13.50-$14.50!

Bonus Potential: Average commissions range from $0-$300 per month after 90 days

Full Benefits after 90 days: Medical, Dental, Vision, Life Insurance, 401(k), PTO, and birthday holiday!!

*This position is remote upon completion of 4 weeks of training on site in Cleveland office!

No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patient’s via phone to see what assistance programs the uninsured or underinsured may be eligible to receive.

We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.

HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.

What does an Outpatient Medicaid Eligibility Screener do?

Job Description:

• Screen/Interview patients for insurance eligibility in outbound dialer environment
• Provide thorough, efficient, and accurate documentation.
• The Outpatient Medicaid Eligibility Screener is responsible for meeting goals and quality standards through efficient and accurate work activities.

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Requirements

• 1-3 years Dialer call center environment preferred – not required (minimum of 60 calls daily)
• 1-3 years of previous healthcare eligibility experience preferred-not required
• Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA.
• Proficient personal computer skills including Microsoft Office – able to type at least 40 WPM
• The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills.
• High School Diploma or equivalent (GED)

Training for the Outpatient Medicaid Eligibility Representative:

• In office training will include HIPAA regulations, Revenue Group procedures, Medicaid eligibility, role-playing, client systems and procedures.
• In office floor training: This will include observation of veteran representatives and supervised calls.

Compensation and Benefits for the Outpatient Medicaid Eligibility Representative:

• Full time, Monday-Friday.
• Shifts are 8:00am – 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks
• Full Benefits after 90 days: Medical, Dental, Vision, Life Insurance, 401(k), PTO
• 8 paid holidays, including your birthday off!
• Employee Assistance Program
• Hourly compensation is based on experience and will range from $13.50-$14.50.
• Average commissions range from $0-$300 per month.

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

PM21