The Company
Founded in 2006, Revenue Management Solutions has a bold mission to change the healthcare technology landscape by delivering innovative solutions to help solve the complex challenges facing our customers. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We have assembled a team and created a culture where we respect and celebrate individual talents and team wins. With 15 years in the business of Healthcare Remittance Processing, RMS has continued to advance the Healthcare Revenue Cycle with automated solutions that have put us at the top of our field. If you are looking to join a team where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.
We offer top health, dental, vision and 401k benefits
Location
Revenue Management Solutions, LLC is based in Oklahoma City, Oklahoma. Oklahoma City is a great place to live because it offers affordable living, limited traffic, and wonderful people.
Job Description
The Customer Support Representative role is responsible for maintaining client relationships through the daily interactions of supporting day to day client needs. This position is responsible for a variety of support functions including but not limited to, researching client reported issues, interacting with internal business units for issue resolution, and communicating issue status and resolution to channel partners and end users. The Customer Support Representative will also demonstrate an advanced knowledge of product functionality.
Key Responsibilities
Qualifications
Education/Experience
Bachelor’s Degree or High School Diploma/GED with a minimum of 2 years relevant experience; or 1 year in current position at RMS is required.
Physical Requirements
While performing the duties of this Job, the employee is regularly required to communicate verbally and in the written form. The employee is physically required to utilize a laptop and other electronic devices effectively. The employee must lift and/or move up to 20 pounds (laptop computer, bag, and accessories). Specific vision abilities required by this job include close vision and distance vision.
Why Should You Apply?
All candidates are subject to background and drug screens per company policy
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