What are the responsibilities and job description for the Service Coordinator position at Rexroth?
Job Description
The FA Service Coordinator work directly with the Service Manager to coordinate and assist with Service Sales activities, Marketing related activities, help fulfill customer service requests, and work with the Field Service Supervisor to manage the Training department.
Assist FA Service Sales Manager in order to fulfill requirements as needed.
Help coordinate FA Service Sales Activities within the group such as: sales promotions, trade shows, customer concierge, coordinating activities with the FA Service Sales team, and Regional sales channels.
Assist in the creation, collection, and distribution of FA Service Marketing related activities.Proactive Sales Initiatives
Assist with lead capturing (Build database)
Assist with FA Service Customer requests (ie. Service related orders, repairs, etc.)
Training & Workshops: Work with FA Product manager in support of AE training and workshop activitiesTraining & Workshop Scheduling
Training & Workshop Website
Training & Workshop meal coordination
Training Inbox
Training Calls
Training Quotes
Training Order processing and Invoicing
Training & Workshop attendee tracking and follow-ups.
The FA Service Coordinator work directly with the Service Manager to coordinate and assist with Service Sales activities, Marketing related activities, help fulfill customer service requests, and work with the Field Service Supervisor to manage the Training department.
Assist FA Service Sales Manager in order to fulfill requirements as needed.
Help coordinate FA Service Sales Activities within the group such as: sales promotions, trade shows, customer concierge, coordinating activities with the FA Service Sales team, and Regional sales channels.
Assist in the creation, collection, and distribution of FA Service Marketing related activities.Proactive Sales Initiatives
Assist with lead capturing (Build database)
Assist with FA Service Customer requests (ie. Service related orders, repairs, etc.)
Training & Workshops: Work with FA Product manager in support of AE training and workshop activitiesTraining & Workshop Scheduling
Training & Workshop Website
Training & Workshop meal coordination
Training Inbox
Training Calls
Training Quotes
Training Order processing and Invoicing
Training & Workshop attendee tracking and follow-ups.
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