What are the responsibilities and job description for the Director, Business Services - RBD position at Reyes Holdings?
Why Reyes Beer Division?
- People First Culture - Frequent Happy Hours and Social Events
- Leadership and Functional Training/Development Opportunities to Grow Your Career
- Comprehensive Health Care Benefits (Health/Dental/Vision etc.)
- 401(k) with Company Matching
- Generous PTO/Vacation Policy
- Education Reimbursement
Come join the largest beer distributor in the United States and be a part of our Performance Promise where we live out our company’s purpose of connecting customers, consumers and brands every day, everywhere we operate.
Are you ready to start or propel your beer career with the largest and fastest growing distributor? We represent the best brands in the country including Modelo, Miller Lite, Coors Light, Corona, White Claw, Heineken, Truly, Pacifico, Yuengling, Lagunitas, Blue Moon, and more! We offer competitive pay and benefits, best-in-class training, and advancement opportunities that will turn this job into a career. Tap into your talent by applying today!
Company Information:
At Reyes Beer Division, we're proud to be the largest beer distributor in the United States. We deliver over 265 million cases annually to more than 100,000 retail accounts across the nation with a team of over 7,200 employees. We are committed to being the brewers’ distributor of choice by leveraging our scale to provide unparalleled service and continually striving to grow our customers’ profitability.
But it’s not only our size that sets us apart. It's our dedication to providing the best service to our customers and always conducting ourselves with integrity. It’s the resources we devote to developing our employees' skills and reinforcing that their safety is always our top priority. And it’s our promise to do everything we can to leave this planet better than how we found it.
#LI-MM1
Position Summary:
The Business Services Director will lead the shared service center (SSC) for Reyes Beer Division. The SSC is responsible for the timely delivery of standardized processes on behalf of finance and their business partners within sales and operations. The group is responsible for centralized accounting functions including Accounts Receivable and Accounts Payable. The director will also lead and enable the SSC teams to partner with finance, sales and operations departments throughout the organization to ensure business objectives are met and additional opportunities for centralization and to leverage technology are identified and realized.
Position Responsibilities may include, but not limited to:
- Lead the SSC organization and provide strategic guidance and direction to the organization. Play an integral part in crafting the vision and strategic objectives for the SSC organization.
- Build and develop the SSC’s partnership with other key functions, including sales and operations. Define and execute service level agreements with operating business units.
- Develop the shared service center into a continuous improvement environment that drives process improvement and people development.
- Evaluate technology solutions and identify opportunities to better leverage those solutions or apply new/different technology to improve the SSC’s effectiveness and drive business outcomes.
- Establish key metrics and reporting methods; utilize goal/objective setting and measurement to simplify processes, drive improvement and efficiency. Define, monitor, and report daily, weekly and monthly statistics/KPIs for quality and productivity and benchmarking against similar organizations.
- Assess, document, and implement improvements to the company's internal control environment and policies and procedures.
- Develop process maps and remain abreast of best practices and trends relevant to shared services and related technologies.
- Identify and pursue improvement and/or automation opportunities to reduce unnecessary, redundant, or manual work.
- Identify core skills, capabilities and engagement required to enable the team’s success. Identify, recruit and onboard new team members in a manner that creates engagement and ensures timely acclimation to the organization and productivity in role.
- Create and foster an environment and culture that emphasizes customer service excellence, maximizes individual contributions, fosters potential and values collective results across multiples
- Establish training programs to achieve consistent process and performance standards across the center.
- Organize and lead special projects.
- Assist in acquisition due diligence and integration.
- Other projects or duties as assigned.