Dispatcher

Reynolds Nationwide
Stephenville, TX Full Time
POSTED ON 4/5/2024

Reynolds Nationwide is looking for a Dispatcher for our San Antonio Terminal.

Duties include, but are not limited to:

  • Build and update schedules in our dispatch system

Track drivers from pick up and deliver locations Troubleshoot and resolve delivery and pick up problems before they become service issues

  • Coordinate drivers assignments based on schedule changes
  • Communicate with drivers over telephone and PeopleNet units
  • Act as point of contact for drivers
  • Monitor phones and email and provide timely responses to customer inquiries
  • Communicate with Maintenance in regard to equipment repairs
  • Monitor driver attendance and Hours of Service to ensure compliance with D.O.T.
  • Counsel drivers on disciplinary issues
  • Attend company training and meetings
  • Maximize driver and equipment utilizationSuccessful candidates must be able to:
  • Communicate with all levels within the organization as well as with customers over the phone or via email
  • Become familiar with customer and state requirements in safe handling and transport of bulk food grade shipments according to company policies as well as Pasteurized Milk Ordinance
  • Have at least 1 year of experience using Microsoft Office
  • Have at least 1 year of experience in transportation
  • McLeod dispatch software experience a plus
  • Cross train and work every position on the operations floor
  • Handle high call volume and effectively make decisions in a fast-paced ever-changing work environment

Work Schedule:

  • Shift is 6AM-6PM
  • Rotating schedule with 3-day weekend every other week:
  • 2 days on, 2 days off,3 days on
  • 2 days off, 2 days on, 3 days off
  • Our operation runs 24 hours a day, 365 days a year

Compensation:

  • Industry competitive pay depending on experience
  • Medical, Dental, Vision, Life Insurance
  • Vacation
  • Holiday Pay

We are in it for the long haul! Will you join us?

Job Type: Full-time

Pay: $37,000.00 - $44,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 12 hour shift

Ability to commute/relocate:

  • Humble, TX 77396: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Dispatchers: 1 year (Preferred)

Work Location: In person

Salary.com Estimation for Dispatcher in Stephenville, TX
$40,554 to $55,204
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