Talent Coordinator / Office Manager

Talent Coordinator, Office Manager
RF|Binder
950 Third Avenue
New York, NY 10022

Role: Talent Coordinator, Office Manager
Position: Full-time 

About RF|Binder

RF|Binder is a fully integrated communications and consulting firm -- powered by business acumen, analytics, creativity and purpose. Our mission is to enable our clients to build, grow, protect, transform their brands and reputations, and have influence. We have long-term partnership with our clients and help them achieve their business objectives. We are business builders, marketers and communicators who solve business problems with purpose and a communications mindset, passionate about our work, our community, and our world and bring that enthusiasm to everything we do. Our spirit of innovation, collaboration, and curiosity has its roots in our history as an independent, entrepreneurial, woman-owned firm. We believe values, culture and purpose are key drivers for long-term growth and care deeply about our clients who can count on us to understand their sense of urgency, be collaborative, and a trusted partner. We stand by our purpose to empower our clients and our people to have impact. RF|Binder is headquartered in New York City, with offices in Boston, Los Angeles, and San Francisco, and a global presence through our PROI partners. 

Job Summary 

RF|Binder, a communications and consulting firm in NYC, is seeking a proactive, organized and intellectually curious Talent Coordinator and Office Manager. This opportunity is a fit for someone who’s interested in fostering a collaborative, passionate and dynamic workplace with a smoothly run and highly engaged employee experience. 

You will report directly to the Director of Talent, and work closely with the Executive Assistant to the CEO and administrative team. The right candidate will be entrepreneurial, solution-oriented, undaunted by challenges, creative in solving problems, possess a winning mindset, and have exceptional organizational, time management, and communication skills. 

The Talent Coordinator, Office Manager must also demonstrate the highest levels of business and personal ethics and integrity and set an example of positivity and professionalism to the rest of the firm. This person must embrace our dedication to fostering a positive and collaborative culture where people are excited to come to work every day, collaborate with their colleagues, and be passionate about what they are doing. The Talent Coordinator, Office Manager will take pride in maintaining an office environment that communicates professionalism and dedication to our firm and its excellent client service. They must also maintain a curiosity and eagerness to learn in order to grow on a personal and professional level as well as to positively impact all colleagues and clients they interact with. 

Primary Talent Coordinator Responsibilities

Support Talent Director in consistent execution of RF|Binder’s employee experience, including scheduling interviews, building onboarding calendars, goal and performance review tracking, management of learning and development calendar as well as RF|Binder alumni database (details on each below); and development and execution of engaging activities for the RF|Binder team

Recruiting:

• Keeping our candidate tracker system, Greenhouse, updated and organized
• Schedule interviews and debriefs
• Deliver updated tracking reports for all open positions 
• Maintain pipeline of candidates for future opportunities 

Onboarding:

• Draft baseline onboarding calendars for review and tailoring by Talent Director, and overtime independently
• Introduce ideas for more efficient processes for streamlining the onboarding process
• Handle scheduling of onboarding meetings and trainings once confirmed by Talent Director
• Coordinate with IT to ensure they have the required information for new hires
• Send, collect, and keep all onboarding paperwork organized and stored on box.com

Career Path and Employee Experience:

• Schedule new employee goals documents and quarterly performance reviews, following up with Development Leaders as directed by the Talent Director to ensure they remain on schedule
• Work closely with Talent Director to brainstorm and plan employee engagement initiatives including monthly game nights, quarterly care packages, ordering RF|Binder swag, and planning happy hours
• Own the yearly employee engagement calendar, bringing new ideas to the table, and working with Talent Director to proactively plan each month’s activities in advance, and coordinate with the required parties involved (e.g. Social Justice Committees, Team Huddles etc.)

Learning & Development:

• Assist in scheduling quarterly Hour to Empowers 
• Help audit LinkedIn Learning courses to build RF|Binder’s “library” of recommended courses

Alumni:

• Track our engagement with alumni, and maintain updated list of alumni and remind designated contacts to reach out at regular intervals
• Assist with offboarding process for team members 
• Bring ideas on how to continually engage with alumni and how to integrate with RF|Binder’s ongoing calendar of programming
• Ensure all RF|Binder systems and processes are being followed while also focusing on continuous improvement, and making adjustments and recommending new approaches to ensure goals of talent team are met and purpose of firm is reached
• Proactively seek new opportunities for RF|Binder to continue to push boundaries for our people and clients, and foster a collaborative and engaged environment, in a hybrid work environment 

Primary Office Manager Responsibilities

Support the Administrative team as directed by the Executive Assistant to the CEO, in maintaining a clean, organized and welcoming office environment, serving as a member of the reception team, managing inventory, maintaining relationships with vendors/suppliers, booking travel, organizing events, and other duties as outlined below:

• Office presentation/organization (e.g., ensure all spaces are clean, neat and presentable)
• Proactively suggest way to maximize efficiency of space
• Develop and manage inventory system 
• Manage food in office (e.g., breakfast/lunch when events in space, snacks in kitchen)
• Manage and oversee travel booking platform as needed
• Manage relationships with all specialty vendors (e.g., water vendor, coffee company, Amazon/Fresh Direct)
• Serve as the liaison with building
• Manage daily operations in office when people come in, including following COVID policies (e.g., COVID test, wiping down spaces, etc), go-to person for anyone in the office, dishwasher management, guest registry, mail and packages, and any meeting preparation 

Experience and Qualifications

• Excellent communication skills, verbal and written, persuasive and a great relationship builder
• Must have tremendous initiative and drive to perform tasks in a timely and organized manner and within a fast-paced environment
• Ability to be resourceful, creative and flexible in approach and attitude towards work assignments and challenges 

Compensation

We invest in our employee experience and are honored to have been recognized as one of Crain’s Best Places to work in New York in 2019. Benefits and perks include:

• Health, Dental, Vision, Disability, Life Insurance
• Generous PTO
• Flex and Dependent Care Spending
• Unlimited Sick Days
• Social Justice Committee 
• Running Club
• Voting Club 
• Diverse Voices Content Club
• 401k
• Summer Fridays
• Mental Health Days
• Flexible/Hybrid work environment
• Civic Engagement Days
• Mentor program
• Professional career and growth plans 

RF|Binder is an Equal Opportunity Employer.