What are the responsibilities and job description for the Operations Manager position at RFR US?
What we do:
Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.
To learn more about us please check out our website here.
Rain for Rent’s employees are proud to work for this family owned business which has been in business for more than 80 years. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 65 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.
As the Operations Manager, you will be responsible for planning and executing day to day branch operations ranging from scheduling of employees to procuring/maintaining rental equipment for transfer to completing essential documentation to assist in the billing of work performed.
The Operations Manager is responsible for all physical operations at a branch level. All field employees report to the Operations Manager. Duties include:
• Assist Branch Manager with all aspects of Branch operations including Safety, Sales, Order fulfillment, product delivery and customer service
• Building, training and developing the field and operations staff ensuring your team’s success
• Accurate, timely and positive interaction with customers and personnel
• Assist with promoting a positive company image by promptly addressing customer concerns, maintaining a clean and orderly facility
• Assures that all vehicle and rolling stock maintenance is performed according to company and statutory regulations
• Order and maintain inventory of parts required to perform this duty
• Follow company and government policies and procedures to comply with all regulations including licensing, travel logs, vehicle inspections, fuel reporting, BIT programs, vehicle registration and drug testing including all applicable policies of the Department of Transportation
• Track and report drivers time to assure accurate billing to customers
• Monitor branch operational expenses and provide variance reports on budget
• Track and report billable hours worked to assure accurate billing to customers
• Assist in determining needs of acquiring or disposing of equipment
• Maintain a working knowledge of all branch computer operations and train all staff on these functions
• Follow all company safety procedures and wear personal protective gear as required
• Provide training and opportunities for training to your direct staff and ensure that no work is performed prior to appropriate training being completed
• Perform branch audits such as safety, DOT, documentations, equipment, etc as SOP dictates.
• Ensure that the branch and yard a clean and housekeeping is maintained throughout the location
What we offer:
• Advancing your career through company provided training and development
• A competitive base salary
• Nine paid holidays and paid time off program
• Tuition reimbursement
• Employees also participate in excellent Benefits including: Medical, dental, vision and a matching 401k plan
When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today!
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
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