Outside Sales Representative - New Hampshire and Vermont

Company Overview  
 

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 106 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu understands the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking an Outside Sales Representative to take responsibility for growing our local business region in New Hampshire and Vermont.

The Outside Sales Representative is responsible for the overall relationship and management of day-to-day sales activities towards cabinet and furniture manufacturers, and residential and commercial woodworkers in his/her territory. You will engage in structured consultative sales discussions, both in peron and virtually, ultimately serving as a business advisor towards your customers. 

Key Responsibilities

The Outside Sales Representative is responsible for the overall relationship and management of day-to-day sales activities towards cabinet and furniture manufacturers in his/her territory. You will successfully manage the sales of Richelieu product solutions through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.

• Schedule and hold face-to-face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
• Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop
• Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever-changing market conditions and competitive analysis
• Consistently utilize our CRM (customer relationship management program/database) for call planning and recording summaries of sales calls and customer details

What We Are Looking For

• Experience in sales, optimally outside sales within the building materials or construction industries
• Eager to learn, with a passion for providing solutions to customers and a drive to achieve successful sales growth
• Knowledge or experience within these areas is preferred: building materials, bathroom or kitchen cabinetry, closets, millwork, etc.
• Highly motivated, able to self-direct and manage your own time and responsibilities, organize and plan 
• Able to learn and proficiently use our CRM (Customer Relationship Management) program to track daily activitiy, plan and optimize sales calls, and follow up with customers' requests or needs
• Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
• This position may occasionally involve lifting/pushing/carrying items up to 50 pounds

Compensation and Benefits

• Competitive market-based salary plus commissions (monthly, quarterly, and annual) and annual bonus potential 
• Monthly car allowance plus fuel and business expense reimbursement 
• A comprehensive group insurance plan including medical, dental, vision, long-term and short-term disability insurance, life insurance, etc.
• Employee Stock Purchase Plan with company matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation, 9 paid annual holidays, and sick days