What are the responsibilities and job description for the Portfolio Architect (Remote) position at Ricoh USA?
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive a high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
POSITION PROFILE
The Portfolio Architect will be responsible for establishing and managing the portfolio architecture direction and standards for the Key Area of Focus that Ricoh takes to market to evolve our Ricoh US Portfolio. Works with strategy managers in industry verticals
and core business domains to apply the technology architecture standards and establish specific technology and
business strategies for service offerings and relay business requirements to technical development teams to execute
the strategy. Champions the use of technology to transform the solution delivery models and modernize traditional
services. Researches emerging trends in technologies and determines their application in Ricoh's portfolio, and identifies their
placement in multi-year roadmaps. Facilitates the development of mutually beneficial partnerships with key vendors to
accelerate Ricoh's ability to service the market. Communicates the technical vision, roadmaps, and applications to senior
leaders within Ricoh and targeted customers and vendors with clarity and conciseness, ensuring the business
implications are properly comprehended.
JOB DUTIES AND RESPONSIBILITIES
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and participating
in the development of strategic services. - Leading ongoing reviews of business processes and developing optimization strategies.
- Performing requirements analysis and documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Translate business requirements to technical development teams
- Ensure solutions meet business needs and requirements.
- Collaboration with UX/UI designers to build out mockups of customer experience within an application
- Perform user acceptance testing.
- Stay up to date on the latest process and software enhancements to automate and modernize systems.
- Ensures the service delivery models properly reflect the optimization that was targeted through the introduction
of new technologies - Works closely with our executive leaders to ensure synergies across all solutions
- Participates in the evaluation of vendor technologies and roadmaps
- Participates in strategic vendor evaluations from a business perspective to build compelling value for
customers - Creates and executes communications plans regarding services direction, standards, and roadmaps
- Identifies and manages resources required to successfully execute cross-functional initiatives
- Participate in Marketing Activation Processes (MAP) to help refine and mature to further accelerate speed to
market - Performs other duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
- Bachelor's degree or equivalent experience
- 10 years of experience developing and delivering technology solutions to customers, with the majority of that
experience in emerging IT services preferred - Minimum of 5 years of experience in business analysis or a related field
- Experience leading large, complex, development projects within a matrixed organization
- Experience in organizational change management, ensuring lasting adoption of transformation programs
- Experience working with and presenting to senior executives
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to build positive cross-functional relationships at all levels
- Experience dealing with external and internal customers
- Ability to act as the translator between business requirements and technical requirements to provide alignment
cross-functionally to achieve a common goal - Possesses excellent communication skills, both written and oral, clearly and persuasively presenting
information in positive and negative circumstances - Passion for business and process improvement & continuous learning and development
- Possesses the ability to motivate individuals and groups by creating a positive work environment, quality training,
and mentoring - Displays good judgment, recognizes market trends by collecting, organizing, and analyzing data, and maintains
positive employee and customer relations, and creates an exciting work environment - Possesses independent judgment to make sound, justifiable decisions and take action in solving problems
- Comfortablyinteract with the senior executive teams on problem resolution, process improvements, metrics and
reporting