What are the responsibilities and job description for the Field Services Support Spec I position at Ricoh?
Job Description
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Location
Tucker, Georgia
Job Description Continued
$700.00 Sign-on Bonus
To be successful in this role you will need the following:
- Previous work experience with electrical-mechanical functions, general repairs, or similar fieldwork is highly preferred.
- We will provide entry level training for a candidate with other relevant experience and skills.
- High school diploma or equivalent - trade school or apprenticeship is a plus.
- Employ a unique combination of technical acumen and strong, positive customer service skills.
- Serve as a customer advocate while at the same time serving as brand ambassadors for the business.
- Inquisitive, knowledgeable, punctual, and meticulous in their work.
- CompTIA certifications desired (A , IT Fundamentals, CompTIA Security , CompTIA Network ).
- A basic knowledge of electronics, mechanics, and network connectivity.
- Capable of electrical repair and maintenance with minimal supervision.
- Must be legally eligible to drive and have a clear driver record. Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy.
- Ability to support afterhours / weekend calls (if required).
- Strong customer service skills and professional presence.
- Self-motivated and capable of working independently.
Visa Sponsorship is not offered for this position.
Ricoh is an EEO/Affirmative Action Employer - Minorities/Women/Protected Veterans/Disabled.
Additional/Alternate Work Locations (if applicable)
Ricoh USA Benefits
