Client Intake Specialist

Are you looking for a challenging role that allows you to provide care solutions and support to families in need? Are you energized by creating extraordinary customer experiences, bringing value, building relationships and educating potential clients on Home Care services? If so, Right at Home has the opportunity for you!

The Client Intake Specialist is responsible for educating potential clients on Right at Home’s services to bring value to families inquiring for their loved one.

Compensation & Benefits:
Competitive weekly pay: Base Salary Plus Bonuses
Monday-Friday 8a-5p Schedule no nights or weekends
Health Insurance Benefits Resource, Dental, Vision, Life, Paid Holidays, Disability Insurance
Matching 401 (k) retirement plan
A fun working culture!
PTO starts accumulating Day #1
Ability to work from home on occasion
Recognition, annual awards, milestone celebrations and great team interactions!
Career Progression and advancement opportunities with a fast-growing company

Responsibilities:

• Inside Sales Representative plays the integral role in helping Right at Home improve the lives of as many people as possible in our community.
• Immediately answers the phone with the express intent of improving the quality of life for the caller.
• Relies on empathy to learn and understand a family’s care needs.
• Shares helpful community resources.
• Client Intake Specialist’s schedule in-home consultations and arranges care delivery start dates.
• Has a successful sales track record with customers over the phone.
• Will assist with answering the phones and scheduling Caregiver shifts.

Requirements:

• High school graduate with two years of business/sales experience.
• Associate’s or Bachelor’s Degree preferred.
• Must have excellent computer and organizational skills.
• The Inside Sales Representative is able to work independently, demonstrating sound judgment.
• Read, write, speak, and understand English.
• Bilingual in English/Spanish is a plus.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Norfolk, NE 68701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: One location