Program Manager, Benefits Marketplace

Rippling
San Francisco, CA Full Time
POSTED ON 4/14/2024
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

About the role
Every year, employers and employees spend over $5 trillion on benefits globally. From health insurance to saving for retirement, these benefits products guide families through some of the most important and impactful decisions in life.

Despite the significance of these products and the dollars spent, the experience is still painfully antiquated, expensive, and confusing.

Rippling is building the first modern marketplace that seamlessly connects brokers, employers, and employees with any benefit. Our platform powers discovery, purchase, and use of benefits products around the world. Our benefits vertical includes our Benefits Platform (recommendations, payments, and our benefits eligibility engine), our rapidly growing Benefits Marketplace of over 100 partners, and our natively-built Rippling Benefits Products.

The Benefits Marketplace Program Manager will own the core processes and partner programs that drive the success of our benefits marketplace. You’ll work closely with Product, Operations, Business Development, GTM, Sales and our marketplace partners to build our Benefits Marketplace product offering, revenue model, and partner experience from scratch.

What you'll do
  • Own the products and processes that empower us to rapidly and profitably grow our Benefits Marketplace
  • Build and scale the processes that make it simple for clients to add new integrations (contracting, data transfer, billing and payments)
  • Build and scale the processes that make it simple for us add new partners and benefit types to the marketplace
  • Build playbooks with GTM to enable our sales teams to effectively sell benefit partner products and services, and to make employees aware of the benefits
  • Build dashboards and reporting to help monitor the health and success of the our marketplace
  • Scale our current products to support tens of millions of employees and over 1,000 benefit partners globally, including health insurance, pensions and 401ks, financial wellness, fertility care, flexible spending accounts, and many more.
  • Work cross-functionally with virtually every team – across product, engineering, design, business development, GTM, and customer-facing functions – to develop the first modern marketplace for benefits products that can scale to billions in revenue.

Qualifications
  • 6 years of experience in fast-paced environments with a generalist background, including a mix of consulting, growth, and/or client facing roles.
  • Self-starter with a bias towards action
  • Ability to thrive in a fast-paced environment
  • Basic technical and data skills - ideally you know your way around API documentation and are strong with SQL (or are willing to quickly become fluent in both).
  • Helicopter pilot mentality - you can easily switch from high level strategy and planning to detailed workflow mapping and reporting
  • Exceptional written and verbal communication and comfortable working in a highly cross-functional and externally facing role
  • Experience working with multi-sided marketplaces a plus
  • Strong alignment with our leadership principles: in particular Go and See, and Are Right, a Lot.

Salary.com Estimation for Program Manager, Benefits Marketplace in San Francisco, CA
$149,780 to $200,737
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