Operations Manager

JOB SUMMARY

As the Operations Manager – Hospitality and Facilities Services within the Facilities Division, you'll play a central role in driving leadership, divisional results, operational excellence, and client satisfaction. Under the limited supervision of the Facilities Director, you will meticulously plan, direct, and coordinate business activities for assigned contracts/accounts, ensuring the consistent implementation of standard operating procedures and the efficient management of resources.

This leadership will be instrumental in fostering a high-performance team culture, serving as a mentor and leader to assigned teams while overseeing day-to-day operations and client relationships. You'll actively contribute to the development of new growth opportunities and play a pivotal role in achieving divisional objectives.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s degree in Hospitality Management, Business Administration, or related field plus 4 years of experience in a management role OR combination of experience and education. Prior supervisory experience is required.
• Previous work experience in the hospitality/service industry and a thorough understanding of facilities management services preferred.
• Previous North Slope or Remote Operations experience preferred, but not required.
• Proven project management skills with the ability to handle multiple tasks and projects simultaneously in a complex environment.
• Excellent written and verbal communication skills, along with a strong problem-solving mentality and technical credibility
• Ability to gain respect, challenge oneself and others, and empower, develop, mentor, and coach team members
• Team player with strong people skills.
• Willingness to travel extensively to assigned job sites and work on the on-call basis.
• High level proficiency with MS Office (Teams, Word, Excel, Outlook)
• Valid driver’s license and clean driving record.

BENEFITS

Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.

WORKING ENVIRONMENT

The majority of work is performed in a professional office setting with a wide variety of people with varying functions, personalities and abilities.

The performance of this position requires frequent exposure to field job sites (in all kinds of weather) and/or shop areas that require the use of personal protective equipment.

*Must be able to pass the Company’s pre-employment screening process, including drug screen, criminal background investigation, and post-offer physical.