Maintenance Supervisor

ESSENTIAL FUNCTIONS STATEMENT(S)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedule, supervise, and ensure satisfactory completion of preventative maintenance in accordance with the SOP (standard operating procedure).
• Work within expense limits established by the Company and assists in developing an annual budget and turn budget for the maintenance categories.
• Develops and maintains relationships with local vendors to establish service contracts for on-going preventative property upkeep and safety; also assists with the bid process for capital projects.
• Maintain inventory controls for cost effective operations.
• Assists in the preparation and maintenance of turn, repair, and capital budgets.
• Responsible for recruitment, screening, training, and performance management/counseling of all maintenance technician, grounds and housekeeping personnel, and maintenance CAs.
• Responsible for keeping property in compliance with SOE inspection by maintaining a 90% or better score.
• Read and comprehend maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged appliances.
• Responsible for the completion of all maintenance service requests as assigned within 24-hours and closed out in the system.
• Complete make-ready process of vacant apartments as directed to include painting and cleaning if required, this includes implementing a successful turn.
• Monitors all work being performed by outside contractors.
• Ensures that all contracts and scopes of work are filled out correctly, with all proper documentation attached before any contract work is performed on the asset.
• Responsible for 24-hour emergency maintenance service responses and ensuring satisfactory resolution of all emergencies is completed.
• Develops the on-call schedule and rotates the responsibility of carrying the on-call phone and duty amongst the maintenance team; stepping in as an additional resource to cover as required and/or necessary.
• Monitor and maintain all building systems as assigned.
• Ensures the master key system is properly maintained by ensuring a daily reconciliation of all keys are accounted for and logged in/out properly.
• Responsible for alerting the General Manager of any unusual occurrences and/or damage that has taken place or that may occur and must complete an incident report within 24 hours of this occurrence.
• Complete weekly unit by unit inspections.
• Complete quarterly unit by unit inspections.
• Responsible for ensuring the safety, cleanliness, and organization of the maintenance shop.
• Maintain active and effective communication with the residents; encouraging participation in community events and activities.
• Ensures grounds and curb appeal are maintained to RISE standards which may include picking up trash, sweeping, pressure washing, clearing and cleaning dumpster area and maintaining landscape.
• Assure safety standards are used which comply with all Company guidelines and reports all violations of the law and/or lease agreement to the General Manager.
• Complete mileage reimbursement and personal expense records in a timely manner.
• Maintain a professional, courteous manner with all residents, parents, vendors, contractors and fellow employees.
• Complete Training Guide, online RISE U training and instructor led courses required for the position.
• Ensure compliance of all work-related activities in fair, ethical and consistent manner.
• Follow established Company policies and procedures.
• Arrive to work as scheduled and prepared.
• Any other task as assigned.

POSTION QUALIFICATIONS

Competency Statement(s):

• Accuracy–Ability to perform work accurately and thoroughly
• Communication–Oral Ability to communicate effectively with others using the spoken word.
• Communication, written – Ability to write routine reports and correspondence.
• Mathematical Skills-Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Problem Solving–Ability to find a solution for or to deal proactively with work related problems. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Technical Aptitude–Ability to comprehend complex technical topics and specialized information. Ability to deal with problems involving several concrete variables in standardized situations.
• Working Under Pressure–Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

• Education: High School Graduate or General Education Degree (GED). Must demonstrate literacy in the English language including reading
• Experience: One to two years related experience and/or training
• Computer Skills: Basic working knowledge of; data entry, work processing. Property Management software (i.e., One-Site, Real Page).
• Certificates & Licenses: Valid State Issued Drivers’ License, Current HVAC Certification (EPA Level II or Universal)
• Other Requirement: Authorized to work in the United States

BENEFITS TO INCLUDE, BUT ARE NOT LIMITED TO: 

• Medical/Dental/Vision
• Company Paid Life Insurance
• Flexible Spending Accounts
• Employee Assistance Program
• Supplemental Policies
• 401K
• Paid Time off