Employee Benefits Account Executive

Who We Are

Risk Transfer Advisory Group (RTA) is a holding company who is reimagining employee benefits, insurance/risk, outsourced HR and financial services, driven by our purpose and based in our core values. We are passionate about building an organization made up of authentic, ambitious, and innovative "STACKers" who are committed to delivering what matters through every interaction with the people we serve. At RTA, we know it is critical to attract the like-minded team members to join our team and the way we do this is through our commitment to a People First culture, which means every member of our team should feel valued, accepted, empowered, and challenged. Our purpose is to deliver what matters through authentic connections and relentless accountability. We believe we get great results because of great people. Our foundation is made up of our following core values, which authentically define how we serve, behave, and interact on a day-to-day basis:

Servant's Heart Trust Accountability Curiosity Kaizen

Our partner firm, Insurance Planning Associates (IPA), is looking for an Employee Benefits Account Executive. Insurance Planning Associates (IPA) is a group employee benefits consulting insurance brokerage. IPA was founded in 1992 with the goal of providing the top talent at various companies with the benefits they deserve and helping businesses to retain their talent. We are passionate about building custom, competitive benefit packages for every employee and business.

Benefits of Working at IPA:

• We believe you bring your whole self to work, and we care about your professional, personal, and well-being growth.
• Full support and career development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey.
• A diverse and inclusive community of belonging, where you will be empowered to bring ideas to the table and encouraged to take initiative.
• Generous total rewards plan comprising of:
  • Health benefits
  • Employer paid STD and LTD
  • 401k
  • Competitive compensation package
  • PTO
  • Schedule flexibility with work from home capability

Who We are Looking For

In terms of cultural fit, you must be self-motivated, open minded, and curious. You are energized by being a part of an organization focused on service excellence to our clients. Additionally, you thrive in a team environment with a proactive approach to collaboration, supporting others, and sharing ideas.

Position Summary

The Employee Benefits Account Executive plays a crucial role in managing and expanding client relationships within the realm of employee benefits. This position involves understanding clients' needs, providing strategic advice, and coordinating the delivery of benefits solutions. The Account Executive serves as a liaison between clients and insurance carriers to ensure effective communication and resolution of issues. Additionally, they collaborate with internal teams to develop innovative benefit strategies and drive business growth.

Essential Responsibilities and duties

The essential functions include, but are not limited to the following:

• Client Relationship Management

• Cultivate relationships with internal sales and client services teams, clients, carrier representatives, and other stakeholders to enhance service for Employee Benefits clients.
• Understand clients' business objectives and employee benefit needs.
• Act as the primary point of contact for client inquiries and concerns.
• Conduct regular meetings with clients to review benefit plans, discuss renewal strategies, and address any emerging issues.

• Benefits Consulting

• Analyze client benefit plans to identify gaps and opportunities for improvement.
• Provide strategic recommendations to clients on benefit plan design, cost containment, and compliance with regulations.
• Stay abreast of industry trends, market developments, and legislative changes affecting employee benefits.

• Proposal Development and Presentation
  • Collaborate with internal teams to develop customized benefit proposals for clients.
  • Present benefit solutions to clients, addressing their specific needs and concerns.
  • Negotiate terms and conditions with insurance carriers to secure competitive benefit offerings for clients.
• Account Management
  • Oversee the implementation and administration of client benefit plans.
  • Coordinate with insurance carriers and third-party administrators to resolve customer service inquiries, claims and administrative issues.
  • Monitor plan performance and financial metrics, providing regular updates to clients.
  • Play a key role in managing annual renewal processes for assigned clients and support the team during the strategic planning process.
  • Aid in planning and executing Open Enrollment communication strategies. Assist with enrollment processing as needed.
• Compliance and Regulatory Oversight
  • Ensure clients' benefit plans comply with relevant laws and regulations, such as ERISA, ACA, and HIPAA.
  • Stay informed about changes in healthcare reform and other regulatory requirements impacting employee benefits.

• Provide guidance and oversight to junior service team members.

Required Knowledge, Skills, and Abilities

• Demonstrated ability to behave consistently with the company's Purpose and Core Values.
• Ability to develop and maintain collaborative, authentic relationships with all levels within the organization and clients.
• Demonstrated time management skills, and ability to multi-task.
• Excellent communication skills and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Organized with attention to detail.
• Relentless customer focus combined with a strong commitment to continuous improvement.
• Ability to work independently and with a high level of autonomy and discipline.
• Ability to handle difficult conversations and resolve conflict.

Education/Experience

• Bachelor's degree and 5 years of client coordination or claims management experience OR High School degree and 10 years of experience.
• Understanding of the Employee Benefits insurance brokerage industry, including products, rating, underwriting, and legislative environment.
• Proficiency in Microsoft Office suite and benefit administration software.
• Preferred: Experience in Salesforce, Employee Navigator, Health Connect, Bernie Portal.

Work Environment and Physical Demands

• This position can operate in a hybrid work environment.
• This position routinely uses standard office equipment such as computers, phones, printers, etc.
• Travel requirements: Travel within the US 10% of the time for client meetings and industry events.

Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

EEO Statement: Risk Transfer Advisory Group (RTA) and its agency partners provide equal employment opportunities to all team members and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.