What are the responsibilities and job description for the Analyst position at Riskonnect Inc?
Riskonnect’s Implementation Services team is seeking an Analyst to implement and support solutions for our clients. If you are a self-motivated individual committed to providing excellent service to clients and you thrive in a challenging, fast-paced work environment this could be the right role for you.
Responsibilities for Analyst:
- Provide client support and platform expertise during implementations.
- Analyze, document, and map client business requirements.
- Manage client expectations and resolve issues.
- Configure a system to house data and build workflows to automate processes per client specifications.
Qualifications for Analyst:
- Bachelor’s degree Management Information Systems, Risk Management, or related field
- Demonstrated professionalism interacting with all levels of management
- Excellent presentation, communication, and interpersonal skills
- Ability to effectively prioritize and escalate customer issues
- Detailed, organized, and results-oriented
- Ability to multi-task and perform effectively under pressure
- Analysis, troubleshooting, and problem-solving expertise
Preferred Qualifications:
Experience using Salesforce
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