What are the responsibilities and job description for the Captain position at Ritual House?
CAPTAIN/ FRONT SERVER
COMPANY AND CULTURE DESCRIPTION:
Ritual House is a brand new restaurant concept located in the Historic Union Trust Building in the heart of Downtown Pittsburgh. We specialize in Elevated American cuisine with global influences, a dynamic hand crafted cocktail program, a vibrant atmosphere, and a truly unique dining experience.
JOB POSITION DESCRIPTION:
Servers are the liaison between the kitchen and our guests, ensuring that the food is out and the guests at each table
are happy. Our servers are always organized, calm, and friendly, going above and beyond to make
sure their tables have the best experience.
are happy. Our servers are always organized, calm, and friendly, going above and beyond to make
sure their tables have the best experience.
RESPONSIBILITIES:
- Welcoming guests with a smile
- Delivering food orders to guests in a timely and courteous manner
- Communicating regularly with and responding promptly and courteously to all guest requests
- Providing exemplary service to include refilling beverages and clearing tables
- Responding sincerely and appropriately to guest requests
- Practicing alcohol awareness and exercising good judgment when serving guests alcohol in
compliance with local laws - Thanking guests and inviting them back when leaving as well as inquiring about their dining
experience - Performing opening and closing duties
- Maintaining a professional, composed, and calm demeanor always
- Embracing a culture of genuine hospitality
QUALIFICATIONS:
- Current Food Handler certificates
- Ability to carry at least 30 lbs.
- Strong communication skills
- Strong interpersonal skills
- Ability to stand for long periods of time
- Ability to reach, bend, squat and lift while on the shift
- Six months of full-service restaurant experience preferred
- High School Diploma/ GED
- Able to multitask and organize
BENEFITS:
- Competitive pay
- Flexible scheduling
- Potential for growth opportunities
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