Credit Executive

Summary: Responsible for the Casino Credit activities, ensuring that all administrative duties and responsibilities are performed according to the department guidelines.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Ability to extend complementary services in accordance with the approved comp matrix.

• Determines applicant’s credit worthiness by approving or denying credit requests up to pre-approved limits.
• Maintains casino credit records as they relate to changes to the limit or disruption of credit or check cashing privileges.
• Responds effectively and diplomatically to patron questions or concerns.
• Ensures compliance with established policies, procedures and internal controls.
• Responsible for periodic review of credit executive memo book and exclusion book.
• Implements approved policies and procedures with respect to establishing casino credit privileges by evaluating credit histories of applicants.
• Identifies prospective casino credit patrons to build the credit portfolio and educate as required.
• Accepts and evaluates applicant credit histories, processes casino credit applications and maintains customer files.
• Works with all departments in promotion responsible credit usage.
• Inputs approval or denial information into the patron’s credit file and update account status as required.
• Adheres to the policies and procedures of the Casino.
• Performs all other duties as assigned.

Qualifications:

• High School diploma or equivalent required.
• Minimum 2 years’ experience in Casino Credit or a similar lending position.
• Ability to use basic computer software applications.
• Excellent communication skills, both written and oral.

• Must be able to work flexible schedule, weekends and holidays.

• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, hear, talk, sit and use hands to finger, handle, or feel.
• Frequently required to reach with hands and arms.
• Occasionally required to stand and walk.
• Frequently required to meet deadlines.
• Able to interact with others while maintaining a positive and courteous demeanor