Job Posting for Training and Development Manager at Rivers Casino
Job Category: Human Resources
Requisition Number: TRAIN002406
Posting Details
Posted: March 18, 2024
Full-Time
Locations
Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
Job Details
Description
Job Summary:
The Training and Development (T&D) Manager oversee training programs, staff, and budgets. They are responsible for creating, selecting and/or facilitating course content and materials for training programs. The T&D Manager is also responsible for Team Member Engagement events, Internal Communications, Leadership Development programs and Diversity, Equity & Inclusion (DEI) initiatives.
Supervisory Responsibilities:
Yes
Duties/Responsibilities:
Designs, plans, and implements training programs, policies, and procedures explicitly focusing on leadership development, diversity, equity & inclusion, and performance management.
Develops and maintains company-wide competency models.
Oversees company performance management and modifies approach as needed to ensure ongoing effectiveness and relevancy across all business areas.
Ensures connectivity and cohesiveness between competency models, leadership development, and performance management.
Conducts annual training and development needs assessments for all assigned departments and areas.
Trains and coaches peer leadership in employee development efforts and advise on future project implementation.
Conducts follow-up studies of all completed training to evaluate and measure results and modify programs as necessary.
Develops and maintains organizational communications to ensure employees have knowledge of training and development events and resources.
Research new training techniques and suggest enhancements to existing programs to meet the ongoing and changing needs of the company.
Proposes training and development programs and subjects to peers and leadership.
Evaluate and recommend the purchase of necessary learning aids and tools for the department, such as specialized software and licenses or recommend developing proprietary software to meet department/company needs.
Advises leadership to source external vendors for applicable services when appropriate.
Assures their team's staff's training, development, and performance to retain a motivated, professional workforce that achieves their career objectives.
Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; evaluates performance and achievement of expectations and desired results; resolves internal or external barriers that prohibit successful goal achievement.
Driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
Consults with leadership on the development of their team's strategy.
Develops and monitors spending against the departmental budget.
Plans and executes monthly engagement events and initiatives.
Creates DEI plan for the property. Ensures programs and initiatives are created and implemented.
Understands the overarching company strategy and communicates and models the organization's core values to create a sense of teamwork and membership among employees.
Consults with the business to effectively design and streamline applicable processes within the organization.
Keeps current on external best practices and relevant changes to their field/area; communicates updates to leadership.
Identifies cost-saving opportunities and potential process improvements.
Serves as the primary link between their team’s staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
Facilitates all mandatory training (i.e., EEO, Sexual Harassment, Diversity & Inclusion, etc.) and new hire orientation.
Other duties as assigned.
Minimum Education and Experience Requirements:
Bachelor's Degree in Business Administration, Human Resources, or any other training/leadership-related field is preferred, or 3-5 years of experience in Training, Operations, or Human Resources
Project Management experience is preferred.
Prior event planning experience is preferred.
Experience with state & federal compliance guidelines is preferred
Experience working with Microsoft Suite (Word, PowerPoint, Excel)
Experience with Google Workplace is a plus.
Certifications, Licenses, and/or Registrations:
Gaming license/registration as required by jurisdiction(s).
Knowledge, Skills, and Abilities:
Strong interpersonal skills
Strong organizational skills (Oral and written communication skills required)
Establishes open and trusting relationships with staff and engages productively and proactively in business discussions
Effective time management skills.
Ability to think critically
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to work onsite.
Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.
Must be able to lift up to 15 pounds at times.
Ability to work flexible shifts and days of the week, including holidays.
Qualifications
Behaviors
Required
Leader: Inspires teammates to follow them
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Salary.com Estimation for Training and Development Manager in Portsmouth, VA
$80,573 to $109,850
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