Compliance Administrative Assistant

Summary:

This position is primarily responsible for administrative duties for the Compliance Department and volunteer groups (ex. Hearing Advisory Committee, Modifications Committee, Residential Review Committee) related to compliance as needed, etc. Administrative preparation for Modifications and Hearing Advisory committees, including but not limited to creating agendas, minutes and documentation for the committees to review including applications for modifications.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Respond to complaints or input from Owners regarding a violation at a property; properties under construction, properties scheduled for hearings, etc.
• Provide administrative support to ensure efficient operation of the department.
• Recommend policies and procedures for compliance for both internal customer and external customer (members).
• Interacts professionally with the public (members, real estate agents, builders, etc.). Respond to customer calls timely and follow up where applicable to ensure issues are resolved.
• Organize and schedule meetings and appointments.
• Attend committee and staff meetings as needed, which may occur after regular business hours.
• Assist with various office functions and duties as requested, such as temporary relief for receptionist, misc. office maintenance, etc.
• Interacts professionally with internal staff. Follow up in a timely manner, where applicable, to ensure issues are resolved or appropriately directed.
• Assist in the preparation of regularly scheduled reports

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associate Degree or higher; or three to four years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret internal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Math Ability:

Ability to apply concepts of basic business mathematics.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills:

To perform this job successfully, an individual should have an intermediate-to-advanced knowledge of Word Processing software, spreadsheet software, order processing software, Database software, internet software, and email.

Other Skills:

Excellent interpersonal and Organizational skills

Certificates and Licenses:

Valid Driver’s License.

Supervisory Responsibilities:

None.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to indoor conditions. The noise level in the work environment is usually moderate.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Salary : $18 - $20