What are the responsibilities and job description for the Furniture Technician position at Riverstone Logistics?
Company Overview
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of Delivering Life's Best Memories.
RLX provides final mile deliveries through dedicated and network models for various clients in over 23 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX has currently about over100 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The Furniture Tech is responsible for determining damage and defects, following loss prevention and security guidelines, maintain and enhance self esteem of others, establishing good communication with associates and clients. You would also be refurbishing products from 2nd quality to 1st quality. Completing paperwork for chargebacks of vendors, moving furniture and other supplies repetitively. Other duties as assigned.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Correcting defects and performing the best level of wood repairs, refinishing, spraying, and more to meet quality standards.
- Providing support locally for major repairs in final stages prior to load out.
- Following the established guidelines to maintain productivity in the business
- Being able to communicate thoroughly with your peers and client
- Asking for and giving clear and constructive feedback
- Following to all safety guidelines to prevent any injuries and facility damage
- other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- 5 years or more in furniture repair such as upholstery/leather repairs
- Customer service experience
- Ability to lift up to 65 pounds with team assistance
- Basic math skills
- Computer knowledge of G-Suite is a plus
- High school diploma/GED or equivalent preferred
Preferred Qualifications (Knowledge, Skills, and Abilities)
- High school diploma/GED or equivalent preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.