Hospice RN Patient Care Coordinator

Riverview Hospice and Palliative Care is looking for someone passionate about leadership to join our growing team who has a passion for patient care and fostering a fun working environment!

The RN Patient Care Coordinator is responsible for the coordination and direction of all aspects of hospice clinical services in conjunction with the administrator. The PCC has primary responsibility and authority for maintaining quality of patient care, in accordance with the organization’s objectives and policies, through planning, coordinating, implementing, and evaluating the services provided to patients and families. The PCC establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. This position requires in-office presence as well as direct patient care.

Educational Requirements:

RN; at least 3 years of nursing experience preferred, part of which has been in community hospice nursing; Two years’ supervisory experience desired; must have current CPR certification; currently license to practice in the state of South Carolina.

Position Requirements:

Upholds attendance and performance standards;

Ability to work flexible hours;

Must be able to respond to patients, families and co-workers in a caring, calm and supportive manner;

Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel;

Ensures RN on-call coverage at all times;

Provides guidance and counseling to coordinators and clinical team members to assist them in continually improving all aspects of hospice care services, provided through organization personnel;

Manages clinical teams and planning;

Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated;

Assists the Administrator in the preparation and administration of the organization's budget;

Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses;

Evaluates performance of clinical team members;

Hires, evaluates, and terminates organization personnel;

Conducts annual evaluations on clinicians, or more frequently if indicated;

Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities;

Assures proper maintenance of clinical records in compliance with local, state and federal laws;

Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services;

Develops, implements and evaluates the orientation program for new personnel. Responsible for orientation of new organization personnel, directly or delegated;

Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel;

Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization;

Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures;

Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the ACHC Home Care standards;

Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel;

Promotes hospice referrals in the healthcare community;

In the absence of the Administrator, the PCC will become the acting Administrator and will be vested with authority to act on behalf of the Administrator.

Provide patient visits in the event it is needed;

Other duties as assigned by the Administrator.

Skills:

Demonstrate excellent critical thinking skills; Must be able to communicate clearly and effectively; Detail oriented but strong multitasker; Must have strong organizational and interpersonal skills; Able to cope with stress and be tolerant of individual lifestyles; Sensitive to needs of terminally ill patients and families and one’s own feelings about dying and death; Basic computer skills;

Able to be kind, decent and respectful at all times;

Job Type: Full-time

Pay: From $33.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• On call
• Weekend availability

Education:

• Associate (Preferred)

Experience:

• Hospice or nursing: 5 years (Preferred)
• supervisory: 2 years (Preferred)

License/Certification:

• South Carolina RN license (Preferred)

Work Location: One location