What are the responsibilities and job description for the Field Service Technician position at Rivian Automotive?
Responsibilities
Initially helping support pre-production vehicle builds
Travel to locations to support and help as needed until the local Service Center opens up
Support cross functional teams and assist with pre-production vehicle builds
Improve efficiency in service procedures without compromising quality and safety of the repair
Support campaigns and containment initiatives
Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
Provide service support to the field to support the Service organization
Go above and beyond for each and every customer
Qualifications
- Fully vaccinated against the COVID-19 virus (proof required)
- Automotive Technology/Technician Degree or equivalent experience
- 5 years of automotive experience
- 3 years of EV experience preferred
- OEM Certified Master Technician is a plus
- OEM Specific Technician Training is a plus
- Ability to drive non-commercial truck and trailer
- Ability to travel as needed
- Must possess a valid driver’s license, and have a clean driving record
- Experience working in start-up environments
- Knowledge of EV Powertrains and HV systems
- Strong diagnostics experience
- Strong written and communications skills
- Strong organization skills with attention to detail
- Initially 60-70% travel until a Service Center opens nearby
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